How are you feeling this week? I’m only asking because I’m not sure how to begin this topic. Let’s see, not too long ago, one of my co-workers mentioned that some of our competitors were writing blog entries on what it’s like to be an “IT Professional”. This has actually been something that I’m curious about myself.
What makes an IT Professional? I mean, IT (Information Technology) is such a large umbrella. So I did what I always do when I need to know something: Google. You would be surprised—well, you might not be—about the number of articles out there that deal with this very topic. Hundreds of “IT Professionals” all list their own explanations of what an IT Professional does.
Rather than bore you with yet another article on what an IT Professional does in general, I would prefer to take you into the world of a “TurnKey Professional”. These are probably one in the same, as a common denominator through all of the articles on IT professionals was this idea of wearing multiple hats; metaphorical hats, in this case. This could be anything from fixing a certain type of software, to providing customer service to a local client. If you’re really lucky, you may even get to work with a businessman or salesman.
In no place did I see this idea chiseled deeper into stone then at TurnKey Internet. On some days, I’m just your friendly, neighborhood slayer of tickets. This extends from any support issue as small as resetting a password on a locked out cPanel account, to deploying a major upgrade to new technology. On other days, I might be working on LiveChat, attempting to sell one of our many services—everything from dedicated servers, to colocation, to domain registration.
A TurnKey Professional is a jack of all trades, if you will. We each have skills that we must call on in a moment’s notice, to best service the needs of our customers. Isn’t that what an IT Professional is supposed to do? I’m not 100% on that, but I know here at TurnKey Internet, that’s what we do.
Having team members who each possess different skills, leads to a diverse, all-encompassing set of solutions to common issues that any IT Professional may run into. You know, that’s why I love working here. There are always multiple ways to solve an issue, and here at TurnKey, we usually end up employing many of them—if not all of them—to solve our clients’ needs. It’s quite refreshing.
Well, that’s just another little bit of information I wanted to share with you. It’s another way to show you Turnkey-lovers that I love what I do; another piece of information to share and bond over.
Until next time…