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Moving Your Business to The Cloud – Which Solution is Best?   no comments

Posted at Sep 18, 2018 @ 9:00am cloud

Moving Your Business to The Cloud

Businesses are moving their IT infrastructure to the Cloud every day – phone systems, virtual desktops, office servers, and lots more. But when your business is making that transition to The Cloud, why are there there so many options that look the same but with different names like “Cloud Servers”, “Virtual Servers”, “Dedicated Servers”? Which is the best solution for your business – and what is the difference?

First, lets define “The Cloud.” The cloud is a scalable, reliable and cost-effective way of accessing information technology at any time from anywhere. The technology of the cloud revolves around the benefits of moving expensive and complicated IT out of your office into an efficient, scalable, and secure datacenter. So if you are looking to move your office server into “The Cloud”, you are essentially looking to host the office server in a datacenter, and use the Internet to connect to it from any where, any time.

 

Virtual Servers

A Virtual Server (also called a Virtual Private Server, or VPS) is the term used for the server and software that runs on the same physical server as other virtual servers and is functionally equivalent to a separate physical computer dedicated to the individual customer’s needs. A single high capacity server in a datacenter can host 10 or more Virtual Private Servers – such that each client has their own privacy, computer resources, customizable operating system and software. The virtual server model is a more power and cost efficient method and provides an easier to manage and generally more reliable computer server infrastructure than say hosting the same application on a typical server in your office.

A VPS will be your lowest cost – easiest to use, option in most cases. If you need a lot of computing power, or resources (disk, network bandwidth, etc) – your costs can go double or more very quickly. The down side is your VPS resides on a ‘shared’ resource (that dedicated server that is split up between 10 or more other VPS clients). So there can be times when you have trouble getting all the performance you may need, and scalability is limited (you may be able to increase ram or bandwidth double or more from your initial machine, but costs shoot up quickly as you do so). But the VPS is easy to manage, you don’t have to worry about hardware generally since the server that your VPS is housed on will typically be a very high end server with built in redundancy. But it is still a single point of failure, which can have several hours of down time should your provider have to do maintenance.

 

Dedicated Servers

A dedicated server has all the same benefits of the Virtual Server for privacy, and custom software, but costs more since you have all the resources dedicated to just you (even when the system is idle, its using up electricity, so your costs and efficiency aren’t as optimal compared to a virtual server). But the dedicated server does offer a high level of performance, and for a busy application (say a phone system that connects 500 employees across 3 regions of the country) you will find the dedicated server is your best value when you need the maximum level of computing power.

A dedicated server will actually be your best performer, and best value if you have a highly demanding application that needs a lot of computing power. You can have access to 24 or more CPU processing cores, and 256GB+ of RAM if your budget allows – and it’s a lot cheaper than getting the same computing power versus a Cloud based Server. The downside is the single point of failure, and additional administrative efforts needed to maintain a dedicated server. Make sure you selected a dedicated server from your provider that includes management, backups, and guaranteed response times if something goes wrong.

 

Cloud Servers

A Cloud Server (Cloud hosted solution) – is going to give you best of all worlds – but at a price. You get the simplicity of a virtual machine to administer it. You get the ability to scale to very high capacity (even speeds faster than your average dedicated server), and you can even replicate to multiple servers and utilize load balancing for literally infinite scalability. The built in redundancy offers protection from single point of failure on hardware (since a cloud based server if the hardware fails, should auto restart on another node within a few seconds, picking up right where it left off) – but all this does come at a higher price. Typically 2x to 4x the cost of a traditional VPS, and if you need a lot of computer power, disk space, or bandwidth you really are going to pay a lot more for the privilege to have that level of redundancy and ability to scale on demand

So what works best for your business? Give us a call an we will help you choose the best one. At the end of the day, all 3 get you ‘in the cloud’.

 

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Written by David Maurer on September 18th, 2018

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The Cloud: Cutting Costs for Small Businesses   no comments

Posted at Sep 4, 2018 @ 9:00am cloud

No matter what business you’re in, data security is important to you and to your current and potential clients. For many small business owners, the fear of poor security is enough to inspire them to invest huge amounts of money in in-house data infrastructures to run their businesses. In many cases, this level of infrastructure far exceeds what the company needs, or even what it can handle. Hiring the IT staff necessary to keep in-house technology running and up-to-date, alone, can put you out of business. And with the constant evolution of technology today, the costs are not likely to go down any time soon. On top of all that, your data security probably isn’t as solid as you think it is.

 

Downsize

The first step towards financial independence from your IT infrastructure is downsizing. I don’t just mean buying cheaper or less robust equipment, I mean getting rid of your equipment all together. It might seem like a bold step, but the number of world-class, secure, affordable Cloud Hosting and Data Center providers out there make this step a no-brainer. Not only will you enjoy improved data security and performance, your out-of-pocket costs will plummet. Good Cloud and Data Center companies can afford to have the most robust, powerful security measures available. Why not trust the experts?

 

Going Remote

While it will probably feel strange at first, you will quickly realize how liberating it is to trust your data to a company that specializes in security. If you do your homework and sign up with a reputable data center that offers guarantees (guaranteed backups, guaranteed bandwidth, etc.) you will have someone to hold accountable when things go wrong, and you will be protected by their terms of service and their public reputation. No good data center is going to let your business fail because that means their business fails. In an online climate where word of mouth makes and breaks businesses every day, the small business consumer is protected like never before. Also, when your data is accessible remotely, your office suddenly becomes mobile. You can access your business website, client records, everything, via a secure remote connection. This can be a real boon for a small business, especially when that business only has a few very busy employees.

 

Save The Green

By outsourcing all of your IT costs, you won’t have to worry about electricity, IT staff, hardware replacements or the potential for catastrophic data loss due to fire, flood or any other natural or man-made disaster. Your business won’t be tied to one physical location. If you sign up with a company that has multiple data centers, you can opt to have your data backed-up to multiple geographic sites. This redundancy protects you, your clients and your business future.

 

Upgrades

One of the most compelling reasons to get your infrastructure out of your office is the possibility for on-the-fly technology upgrades. What if your business suddenly takes off? Do you want to be held back by your aging infrastructure? With a good data center provider, you can add server space quickly and easily. Often all you will need to do is submit an online order!

 

Support

If you are not particularly tech-oriented, or don’t feel entirely comfortable letting go of your hardware, find a package that includes fully managed support. Wouldn’t it be nice to have someone to call when things go wrong? Someone who knows the technology backwards and forwards, and who’s fee is already included in your monthly bill? Yes. Yes it would.

 

Provider Competence

Of course, what goes without saying here, is that you need to find a solid, reputable provider. In addition to solid guarantees and a good TOS, look for a company with a proven track record with small businesses like yours. If other business owners are happy with the service, chances are you will be too. One such provider is us, TurnKey Internet! Established in 1999 to provide advanced consulting services to Internet Service Providers and Enhanced Telecommunications Providers, TurnKey Internet was founded on a simple principle to focus on the customer. In 2001, many of the services TurnKey Internet provided to the large Internet Service Providers became practical solutions for many emerging Internet businesses. TurnKey Internet has since focused heavily on the small- and medium-sized business client that needs reliability, speed, and cost-effective Cloud, Data Center and Web Hosting solutions for their business.

For more information, visit https://turnkeyinternet.net/

 

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Written by David Maurer on September 4th, 2018

Cloud Computing and Infrastructure as a Service (IaaS)   no comments

Posted at Aug 28, 2018 @ 9:00am cloud

Cloud Computing and IaaS

Cloud computing, or simply “The Cloud,” has become increasingly popular for businesses, even while many industry leaders continue to waffle about exactly how it should be defined. The basic consensus is that cloud computing is ubiquitous, offering resources to many users at a time, over the Internet. It doesn’t matter where geographically the programs or applications themselves reside because they are all plugged into the cloud. Everything is available remotely, from anywhere, and best of all, it offers infinite scalability. The cloud can grow as big as you need it to be, quickly, without any interruption of service.

A major reason why cloud computing has grown in popularity is the rise of Infrastructure-as-a-Service (IaaS). Numbered are the days of building your own on-site or in-office server room. With IaaS solutions, your company’s data and IT infrastructure lives in the cloud, making it remotely accessible to multiple users with instant scalability. You’re also provided with peace of mind, knowing that your data is being stored in a secure, redundantly powered, high speed internet-connected facility. There are many benefits that IaaS offers compared to hosting your own IT infrastructure on-site, such as higher up-time, increased network performance, lower cost of operation, and superior capacity expandability.

The face of business has changed into an on-demand environment. Mobile workers need access now, clients need access now, and your sales staff need access now. To add to the ever-increasing operational tempo of the modern business’s communications needs, you now have an increasing mobile factor where multiple locations, road warriors, and clients can span the globe all needing high speed access to your data. With IaaS solutions, you get massive high speed access at speeds 1,000x that of a typical office cable internet connection — ideal for the mobile and growing demands placed on the IT infrastructure of businesses today.

In a world dictated by 24/7 always-available service, being down for minutes or an hour can spell disaster. Imagine having your entire organizations IT infrastructure down for a day or a week, while the power or cable lines to your building are disrupted? Imagine power-loss during a typical summer storm disrupting mobile work forces and remote sales opportunities from accessing your servers? By leveraging IaaS solutions, your IT infrastructure has multiple redundant internet connections, with continous power provided by UPS backup systems and generators for emergency backups.

You could spent hundreds of thousands of dollars, if not millions, to have the same up-time capabilities of the enterprise grade power and internet systems in your own office location. The fiber optic lines, connecting to major network hubs at speeds in excess of 1,000x that of a typical office cable internet connection can cost over $50,000 a month – for just a single connection point. Add in redundancy to your office, and you could be spending millions a year for a high speed redundant Internet pipe at the same speeds you have access to for fractions of the cost with a IaaS solution.

At the end of the day, the overall benefit of cloud computing and IaaS is that they allow your to focus more on your business, and not your infrastructure. To learn more about cloud computing and IaaS, visit TurnKeyInternet.net to speak with a Cloud Solutions specialist.

 

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Written by David Maurer on August 28th, 2018

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Is Your Business Benefiting From The Cloud?   no comments

Posted at Jun 5, 2018 @ 9:00am cloud,Small Business,Web hosting

Cloud Benefits

Running a business of any size today requires that you make use of today’s most innovative and affordable technology. Whether it’s to improve performance or Disaster Recovery planning, utilizing cloud-based servers and backup solutions is essential. When you want to expand your brand without putting a lot of money into a restrictive and outdated IT infrastructure, you can stay at the top of your competitive game by moving your company to the cloud today.

 

Don’t Delay

As the cloud goes mainstream, businesses everywhere are capitalizing on the new technology—both internally and as a potential area for expansion. The faster you move your business to the cloud, the faster you will be able to incorporate new technological advances into your business model. The longer you wait, the more difficult getting a handle on the new services will become. Start now, start small, and soon enough your business will be launching ahead of your competition. It is not every day that an opportunity presents itself to take a giant business leap forward without any risk to the business’ foundation or to day-to-day operations. You can get cloud services up and running while everything else stays in place then, when you are ready to switch over, do it seamlessly and without any glitches.

 

Consider The Costs

IT infrastructure is extremely costly, from a monetary and environmental perspective. Housing, cooling and powering your business servers requires a large amount of energy. From an individual business’ perspective, this matters, but it also matters on a macro level. Provisioning a virtual cloud server for each of your clients is far more efficient than providing a dedicated server for each one. As more and more businesses move to the cloud, we will reduce carbon emissions exponentially. That alone is a good enough reason to switch.

 

Avoid Losing Time & Money

Time is money when it comes to serving your customers. When your IT infrastructure goes down, you are unable to help your clients and thus end up losing money that your business needs to survive and grow. You could even lose sales and profits to your competitors. Because it is not prone to costly, time-consuming outages, the cloud proves to be the better, more affordable option for your business. You avoid losing time and money and your business can grow and profit at a pace that is not available with outdated technology. The latest studies show that more companies of all sizes are deciding to switch to cloud and away from outdated, costly, and time-consuming technology. By 2020, close to 80 percent of all businesses worldwide will have made use of cloud technology.

 

Make The Move

By moving your business to the cloud, you stay on top of your competition and make available technology that will let you serve your customers better and increase your profits to even higher levels. For years, many businesses have been utilizing cloud services to run things behind the scenes. There is no foreseeable end to the cloud—it is growing every day as more people realize how powerful, cost effective and useful it really is—and for many small and medium-sized businesses, the sooner they implement cloud services, the better for their bottom line.

 

If you are serious about your business, you plan to grow – and picking TurnKey Internet as your Cloud partner provides you future growth ready flexibility. TurnKey Internet offers a wide range of cost effective cloud service options and platforms to get your business online. From value-priced Web Hosting Plans, Virtual Private Servers, Dedicated Servers, Managed Servers to Secure Colocation Services, TurnKey Internet can meet your cloud-based needs from 1 small virtual server up to hundreds of dedicated servers. The foundation and core of TurnKey Internet is structured for lighting speed and rapid growth through our company-owned network and datacenter.

 

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Written by David Maurer on June 5th, 2018

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Data Centers: Keeping Your Data Safe in the Cloud   no comments

Posted at Feb 13, 2018 @ 10:09am cloud

data center security

The question of where to store data and sensitive information continues to concern many businesses. If you are like most companies, you worry about the security of your data. You may be thinking that you need to keep the data as close to you as possible, storing it at your own on-site server room where you can “keep an eye on everything.” How could you possible know what is happening with your data at a data center far away from your office space?

The fact of the matter is, however, that your data is much more secure at a data center, than on your in-house servers. A data center is able to offer you many more security features and guarantees for your data than you have in your own space. However, you have to feel comfortable with your data center keeping your data. A quick look at the many benefits of cloud storage may help convince you.

 

Benefits of The Cloud

Choosing to migrate your data and IT infrastructure into a data center or cloud provider is no easy decision. However, the number of benefits that data centers offer to you and your business can make this change well worth it. Consider the many benefits, including:

  1. Data security – Possibly the most important aspect of cloud storage, data security is the main priority of data centers. With some high-profile companies becoming the victims of data breaches in the last couple of years, data centers and cloud providers have upped their investments in access control, identity management, intrusion prevention and virus and malware protection. These improvements have resulted in increased security protocols and more protection for communication between users and servers.
  2. DDoS protection – Distributed Denial of Service (DDoS) attacks are designed to overwhelm servers, flooding them with requests until the security breaks down and actual user needs are ignored. Such an attack can derail a business quickly, losing revenue, customer trust and authority. Data centers are now providing services that monitor and protect against DDoS attacks.
  3. Regulatory compliance – Data centers are required to follow the industry and governmental regulations that oversee their sectors. This includes guarantees and restitutions for your data in the event of a breach.
  4. Reduced in-house data costs – Migrating all of your data and infrastructure into a data center will allow you to reduce the size and cost of your on-site location. For example, you will be able to remove servers, lower your software costs and potentially reduce IT staff without compromising the integrity or security of your data. Most cloud storage is paid on an as-needed basis, so you will only pay for the amount of server and infrastructure capacity that your business needs, and you can change that amount at any time.
  5. Constant availability – Data centers are exceptionally reliable. The connection is on 99.99 percent of the time, only going down for maintenance, and you will have access to your applications and data at all times and from practically anywhere.
  6. Improved mobility and collaboration – The Cloud is available to those who need it no matter where they are located. With today’s internet connections via tablets and smartphones, you will be able to access your data and your applications no matter what you are doing. You can also share your information and conduct collaborations via shared storage capabilities offered by cloud providers.

 

Choosing the Right Data Center

Once you have decided that storing your information in the cloud is the right decision for your business, you will need to find the right data center provider. You are placing all of your important data in the hands of this provider, so you must make sure that you choose the right one.

The best way to find the right data center is to begin by talking to some of the provider’s current clients. These are the people who have already made the decision to trust the provider, and they will have the best insight into how the provider works and what it can offer. Try some of these questions to discover more about the service that you are considering:

  • Did you find the on-boarding process relatively easy to accomplish?
  • Did the service provide education and training about the new technology for your staff?
  • What is the technical support like when you encounter problems with the service?
  • Have you personally experienced any serious security concerns or incidents?
  • How have your security concerns been handled by the provider?

If you are dissatisfied with any of the responses to these questions, you do not have to use that particular provider. Keep looking and asking questions until you find a data center that meets your needs and that makes you feel comfortable.

 

Your Security and Peace of Mind

Technology is constantly changing and improving, and you need to be able to trust that your data center will keep up with the evolution of security needs. For any cloud service, find out whether there are security protocols in place, including:

  • Physical security of the data center
  • Environmental controls
  • Back-up measures for power and internet
  • Back-up measures for your data
  • Technical support when you need it

Frequent system audits are also necessary in order to ensure that all servers meet or exceed industry standards for data security.

When you are searching for a data center, ask potential candidates about their compliance to SSAE 16/SOC1. This set of standards measures the amount of control that a service organization maintains over your sensitive data and financial information. An audit will report any flaws in data flow. You should also inquire about compliance to the Health Insurance Portability and Accountability Act (HIPAA). This regulation ensures the security and privacy of private health information that is stored on cloud services. A HIPAA audit will demonstrate holes in the security of such specific and sensitive data. If your data center choice is compliant with both of these standards, you can rest assured that your sensitive data will be monitored and its integrity will be maintained.

Choosing to put your business information in a data center rather than housing it on-site is an important decision that requires careful vetting of your potential provider. Once you have chosen a service, you can trust that a data center will keep your important information safe and secure.

TurnKey Internet owns and operates its own private data center located in New York’s Tech Valley region. Our SSAE-16 Certified data center was a former U.S. Government building that was purchased by TurnKey in 2010. It is made to U.S. Federal Government standards, with 1-foot thick concrete along the perimeter, plus additional reinforced walls and security enhancements. We have installed advanced security systems, and infrared based surveillance monitoring cameras. Employees all undergo background screening, and clients are not permitted within the facility except with photo ID and escorted by trained security personnel at all times. Owning our data center, we have been able to design, build and maintain every aspect of its construction to provide an ideal hosted server environment. This allows us to provide our clients fast, secure and reliable performance at all times. For more information, visit www.TurnKeyInternet.net

 

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Written by David Maurer on February 13th, 2018

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5 Advantages of Cloud Hosting   1 comment

Posted at Jan 9, 2018 @ 10:25am cloud,Web hosting

Cloud Hosting

Choosing to host your company’s IT infrastructure and data in the cloud is no easy decision. However, the number of advantages that the cloud offers you and your business can make this change well worth it. The cloud is able to offer you many more features and guarantees for your data than you typically have in your own on-site or in-office server room. Let’s take a look at some of the advantages hosting in the cloud will provide.

 

Reduced Data Loss

This is one of the first things cloud vendors will tell you, and they’ll be right. Many laptops are not safely protecting data with the appropriate encryption. Data is sent here and there and it’s lost here and there. Cloud encryption protects transmitted data every time. And then there’s the obvious data loss issue. How many hard drives need to fail before we all recognize the incredible peace of mind cloud storage can provide? Cloud hosting varies in its security offerings, so look for a host that offers secure firewalls and robust backups.

 

Better Monitoring

Centralized storage makes it easier to monitor and control your data. Yes, this does mean you’re putting all of your data eggs in one basket, but as an IT professional I would much rather know where my data is and focus my security efforts on that location than spread my data all over the place and hope for the best. Besides, “all in one place” doesn’t have the same meaning for cloud servers. Cloud networks are mirrored so data is safe, regardless of what might happen to a single machine.

 

Responding to Problems

If a cloud server is compromised, it’s a matter of seconds to restore all of the lost data from backups. This means you have no downtime, ever. You can restore data remotely, from anywhere, and with your robust cloud monitoring, you’ll know the second a problem arises. With all of your data in one location, you can easily assess the problem and fix it.

 

Improved Logs

Logging is often overlooked, or it’s an afterthought and this means you may not have enough room allocated for your logs. With the cloud, you can index your logs for instant search results. This is true real-time view of your information. If your company is concerned with establishing a server audit trail, you can easily opt-in to allocate resources for extended logging.

 

Improved Security Software Performance

Security vendors are more accountable when their clients are more vigilant. The security concerns so many of us have surrounding the cloud have made many security software companies step up their game. They’re not only making their software more comprehensive and robust, they’re making it more efficient. Cloud clients are watching their billable CPU cycles. They know how much it’s costing them to run software. Visibility equals accountability.

 

In the end, if you’re concerned about the security of your data, cloud hosting is the best possible option. Best of all, it is designed with businesses in mind—providing the kind of security and accessibility that has never been available before. In addition to all that, it’s cheaper and more efficient than housing your own infrastructure in-house.

 

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Written by David Maurer on January 9th, 2018

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Business Continuity: How The Cloud Can Help   no comments

Posted at Sep 12, 2017 @ 10:43am cloud

Business Continuity - How The Cloud Can Help

For many, the cloud is simply where you store your personal files with the ability to access them from anywhere. However, lets say you wanted to backup your company’s important data and have it stored offsite, especially for your Business Continuity or Disaster Recovery plan. Until rather recently, the main option for backups were to do it all locally or on-premises. The backups were usually stored on a disk or even an additional tape drive. Larger businesses may have had another tier that sent backups off site for archiving.

 

Research conducted by technology research firm of Gartner Inc, shows that backups in an average data center only worked about 85% of the time. Remote offices were even worse at 75% of the time. Making matters worse, is that you do not know if you have a bad backup until you attempt to restore it. With the introduction of the cloud, the game has changed. You can now backup fast and secure to a hybrid cloud backup via cloud replication.

 

The hybrid cloud backup or disk-to-disk-to-cloud, allows you to maintain an initial disk backup, which is still stored in house, but has an additional tier that stores the backup in the cloud. The data can be sent in real time to a cloud based server which allows you to have a full copy of your data instantly. For example, say you have a server at your office that experiences a hardware failure, which results in 100% data loss. Since you have cloud replication enabled in your backup, you can simply download your backup from the cloud or redirect traffic to your cloud server. Since the cloud replicated your data in real time, the cloud backup, will match 100% with your dying server.

 

This tends to be the best of both worlds as the cloud tier is scalable, easy to manager and guarantees data restores properly. Also, restoring from the cloud is perfect for remote offices that aren’t near the local disk backup. You may be asking, where can I find a backup product that has this cloud replication feature? Well, if you head over to TurnKey Vault, you can purchase our backup software that has this feature enabled.

 

With TurnKey Vault’s on premise cloud infrastructure, your data is available instantly and can be accessed remotely from anywhere in the world via our redundant 10 Gigabit fiber connections. This removes the bottleneck of your local internet service provider’s bandwidth availability, and saves potentially hours of business critical time waiting for your systems to be back in working order.

 

Should a disaster occur in which your infrastructure is no longer available or accessible to be restored, the need to purchase new hardware can be completely eliminated. Utilizing our existing cloud infrastructure you can be back online in minutes, not days. Employees can continue their work from home, remotely accessing images of their old workstations running live in the cloud, ensuring your business does not skip a beat.

This type of business continuity is truly invaluable, industry exclusive, and available 24/7/365. For more information, go to TurnKeyVault.com

 

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Written by David Maurer on September 12th, 2017

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Disaster Recovery in the Cloud   no comments

Posted at Jun 27, 2017 @ 10:33am cloud

Disaster Recovery in the Cloud

The cloud has changed the way that many businesses handle disaster recovery and business continuity planning. One of the biggest changes the cloud has brought to the business world is the ability for smaller organizations to use the type of data recovery systems that historically were only available to large organizations.

 

Now, any business’ disaster recovery plan can include complete data backups that are off-site and redundant. Prior to cloud backup systems, businesses were often limited to storing data backups on-site. If a fire broke out or servers were damaged in some other way, on-site data would be lost. Off-site backups frequently required manually making copies of data and/or moving storage media to a different location before cloud computing streamlined the backup process.

 

The cloud now allows data to be saved automatically, and many businesses are working off of cloud-based systems at all times. Another major benefit of using the cloud for backups is that many other types of data storage have significant failure rates. Tapes, in particular, were used for decades as a method of storing backup data, but it has been found that they have about a 10 percent failure rate.

 

Cloud computing offers redundant file storage, so unlike with tapes or even hard drives that could potentially fail, data saved to the cloud is almost guaranteed to always be available. Systems can be set in place to backup data automatically, and cloud storage allows you to keep multiple copies of records with different time-stamps.

 

Another major benefit of using these types of backup systems is that they can be used almost anywhere. So long as an employee has access to the internet, they should be able to log into the cloud and access business files and applications.

 

The Cloud is helping businesses recover their most critical systems and data faster, while also avoiding the expensive infrastructure costs of onsite or in-office datacenters. Leveraging a cloud backup solution such as TurnKey Vault, is by far one of the best, most cost effective ways to protect your company and ensure business continuity when disaster strikes.

 

TurnKey Vault combines advanced technologies with an easy-to-use graphical interface that allows the scheduling and configuration of the backup of your critical data. Entire operating systems, whether it be physical or virtual, databases or individual files and folders can be safely and securely replicated to TurnKey Vault’s state of the art, secured datacenter facility. Data can then be restored into our on-site cloud environment or quickly and securely pushed back down to your location.

Protect anything, anytime, anywhere.

For more information, visit www.TurnKeyVault.com

 

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Written by David Maurer on June 27th, 2017

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Choosing the Right Cloud Provider and Datacenter   no comments

Posted at May 30, 2017 @ 11:52am cloud

Choosing the Right Cloud Provider & Datacenter

Once you have decided that utilizing the cloud is the right decision for your business, you will need to find the right provider and datacenter. You are placing all of your important data or even your company’s entire IT infrastructure in the hands of this provider, so you must make sure that you choose the right one.

 

The best way to find the right cloud provider is to begin by talking to some of the provider’s current clients. These are the people who have already made the decision to trust the provider, and they will have the best insight into how the provider works and what it can offer. Try some of these questions to discover more about the service that you are considering:

  • Did you find the on-boarding process relatively easy to accomplish?
  • What is the technical support like when you encounter problems?
  • Have you personally experienced any serious security concerns or incidents?
  • How have your security concerns been handled by the provider?

 

If you are dissatisfied with any of the responses to these questions, you do not have to use that particular provider. Keep looking and asking questions until you find a cloud service that meets your needs and that makes you feel comfortable.

 

Technology is constantly changing and improving, and you need to be able to trust that your datacenter will keep up with the evolution of security needs. For any cloud service, find out whether there are security protocols in place, including:

  • Physical security of the datacenter
  • Environmental controls
  • Back-up measures for power and internet
  • Back-up measures for your data
  • Technical support when you need it

 

Frequent system audits are also necessary in order to ensure that all datacenters meet or exceed industry standards for data security. When you are searching for a cloud provider, ask potential candidates about their compliance to SSAE-16/SOC1. This set of standards measures the amount of control that a datacenter maintains over your sensitive data and financial information. An audit will report any flaws in data flow. You should also inquire about compliance to the Health Insurance Portability and Accountability Act (HIPAA). This regulation ensures the security and privacy of private health information that is stored or hosted in a datacenter.

If your cloud provider’s datacenter is compliant with both of these standards, you can rest assured that your sensitive data will be monitored and its integrity will be maintained.

Choosing to put your business information or IT infrastructure in a cloud provider’s datacenter rather than housing it on-site is an important decision that requires careful vetting of your potential provider. Once you have chosen the right provider, you can trust that their datacenter will keep your company’s important information safe and secure.

 

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Written by David Maurer on May 30th, 2017

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Price Matching In the Cloud – The Art of War Without a Fight   no comments

Posted at Oct 18, 2016 @ 11:45am cloud

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Negotiation is both an art and a form of war.  On nearly a daily basis I find myself discussing with a potential new client reviewing our Cloud Server offerings that makes a general statement that the price is too high and could we match another offer they found on the Internet.

Often these requests are inclusive of a generic statement that they saw a lower priced offer on social media web site or forum from a competitor that may or may not be named, and may or may not even have a specific online offer, but our potential new client insists we should match the deal to earn their loyalty.

 

It’s not unheard of for someone to try and negotiate a deal, and sometimes people may bend the facts of a competing offer to see how far they can push  a discount or deal – after all we are living in a Black Friday ‘discount’ society now – year round bargains, and a good deal is front and center in just about any discussion between a customer and a business.  Deals are not just about TV’s and electronics any more – Cloud Services, IT Services, Internet Access – its more and more common to ask for a deal these days on everything,.

 

Sun Tzu’s ‘The Art of War’ suggests “Supreme excellence consists of breaking the enemy’s resistance without fighting.” – and closing a sale when a potential client looks to you to match their perception of a good deal can be a real battle.  When I see these types of requests I seize the opportunity to showcase what I’m bringing to the table, and that few if any other competitor can come close to the total value being proposed. When I hear a potential client asking if I can “match their price”, I focus on asking the potential client if their other offer can “match what our service provides”.

My response usually looks like this.

Thank you for considering TurnKey Internet’s Cloud Servers – and I appreciate the opportunity to help showcase why we are the best fit for your IT project needs. You asked if we could ‘match’ this other offer you referenced, and I wanted to first clarify to help ensure we are comparing apples to apples (or at least apples to another fruit!)

Does this other competitor offer and provide :

  • A money back guarantee, in writing – do they stand behind what they sell with a written policy?
  • A 100% Service Level Agreement (Uptime, Network, Security, and more) in writing to guarantee your business?
  • Do they Answer the phone – Pick up the phone right now, dial the phone number, does a real person talk to you within 60 seconds?
  • Do they use latest Cloud Technology (watch out for vendors offering cut-throat deals using insecure, or outdated technology like OpenVZ based Clouds).
  • Do they have 3rd party verified reviews about their product / offer or company – including BBB report cards, and public audit / certifications.
  • Do they own, operate, and maintain their own Datacenter, servers, stoarge systems, staff, and infrastructure – or are they just a wholesaler or middleman between you and the people who do the work?
  • Does their offer include Backups at no additional charge?
  • Do they offer free Cloud-Migration assistance ?

While I am not personally familiar with the competitor / offer you mentioned – can they match what TurnKey Internet is offering you in this proposal?  Can they match what we offer – and will they agree to match the quality, service and price that we are offering?  

I understand that you always want the highest confidence in the online partners you choose, and I assure you TurnKey Internet is committed to your online success in every way possible.  I assure you that once you add in the entire scope of our proposal you will see that the our price is not only the best, but the total proposal is the best fit for your long term Cloud Services needs.

 

While some potential sales negotiations can’t be swayed to avoid the ‘price match’ war, the ones who see the value are the clients that will be there for the long term when you deliver what you promise.  The key is to showcase what you bring to the table – that sets you apart from the competition.  For those who remain price fixated who may choose a different path they may still find their way back to you eventually thanks to leaving them with the positive aspects in mind.

 

 

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