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Archive for the ‘Adam Wills’ tag

Winning the Storage War   no comments



Our CEO and President, Adam Wills, was recently featured in this month’s Capital Magazine! Adam discussed the beginnings of TurnKey Internet and how with a small team here at our green data center, we’ve been able to work with over 13,000 clients in over 100 different countries. Starting in 1999, TurnKey has gone through multiple phases to reach where we are today. And if you have been keeping up with us here, on Facebook, or on Twitter, you will know that we show no signs of slowing down!

“High-speed Internet back in the early to mid-2000’s wasn’t really ubiquitous everywhere, and it’s not what what we understand what it is today. Especially with the concept of mobile-devices that we have now. The iPhones, and a few years later the Droid, had been invented, meaning that people could communicate anywhere on the go. They needed a centralized place, and they needed a centralized communication channel and have that data stored. We saw the opportunity on the horizon.”

Check out the rest of the article here to read what else Adam had to say!

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Written by Dylan on September 3rd, 2013

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Five Questions With TurnKey Internet’s CEO Adam Wills   no comments

Posted at Mar 11, 2011 @ 11:23am News

This interview first appeared in the Troy Record, March 10, 2011.

Where did the name TurnKey come from?

A The “TurnKey” name came from our core business concept — providing an easy to use, complete, and ready-to-go solution for some specific need or problem. I came up with it initially when starting out as a consulting company, since the idea was to have our name convey the product at the same time.

What is TurnKey’s mission?

A Our mission is to provide easy to use (“TurnKey”) hosted service solutions that help businesses reduce information technology costs and keep focused on what they do best — running their businesses. Our secret sauce has always been that we make information technology as easy to access as possible and avoid complicated computer hardware or confusing software setup.

Did you start TurnKey yourself?

A Yes, I started TurnKey Internet by myself in 1999 as a consulting business after selling my share of the regional Internet provider, Global 2000 Communications. In 2002, TurnKey Internet evolved from a consulting company into an Internet service provider that directly sold IT hosted services to business clients in need of websites, email solutions and other communication services.

What is The Cloud and how can regional companies benefit from using it?

A The cloud, at its most simple form, is a green-friendly, cost-effective way of providing Information Technology to businesses. The cloud lets you take physical computers and software that traditionally would be in your home or office and replace them with lower-cost, green friendly virtual systems that reside in a datacenter somewhere out in the Internet. The green-friendly environment of a properly run data center provides cost savings, while allowing the computing needs of a business to be more efficient, accessible and secure.

Talk about your pending new office expansion. Do you foresee outgrowing that space eventually?

A Last year we purchased the vacant US Post Office building at 175 Old Loudon Road in Latham, and have been retrofitting it for use as a high-tech datacenter. Once completed later this year, the new building will serve as our primary headquarters for staff, and more than 8,000-square-feet of datacenter space. We had such tremendous growth last year, with a 67 percent year-over-year revenue growth, that we already outgrew the power service of the new building before moving in. That growth has caused a six-month delay in our retrofitting plans for additional power service to be brought to the building. We anticipate filling this datacenter within three to five years, and setting up our next datacenter in the capital region to expand further from there.

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Written by admin on March 11th, 2011

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Ask the Expert: How to Choose a Dedicated Service Web Hosting Company   no comments

Posted at Feb 24, 2010 @ 2:57pm Ask the Expert,Web hosting

In this, the first of our new series, Ask the Experts, our President and CEO, Adam Wills, tackles our first question:

How can I choose a dedicated service web hosting company?

Take it away, Adam…

1) Work with a reputable, real company.

It may sound obvious that you should  be looking for a reputable, real company, but the reality is that  many of the web hosting companies that claim to be, aren’t.  There are thousands upon thousands of web hosting companies in existence today, many of which claim to offer dedicated servers.  However, the shocking truth is that many of them are 1-man operations that lack infrastructure, support and a positive track-record. So, the first step in choosing a dedicated server host, it to research the company that offers it. Visit the Better Business Bureau website. Look for an independently verified reputation. Make sure there is an organization in place to back up promises like service-level guarantees.

2) Purchase directly from the company that owns the hardware (i.e. do business directly with the datacenter and carefully review any businesses that are middlemen or resellers).

Many clients come to us on the heels of devastating experiences with other hosting providers. Often their websites just disappeared along with the supposed company they were doing business with. Here at TurnKey Internet, we support resellers. There are a great many excellent reseller companies with pristine reputations and wonderful customer service who have been in business for years. However, like with any business, there are plenty of not-so-reputable resellers out there too. When a reseller doesn’t pay his hosting bill with his provider, his servers get shut down. If your website happens to be on one of those servers, your website gets shut down too. The best way to avoid this is by researching your reseller or, better yet, by going directly to the source– the web hosting company that owns their own infrastructure and datacenter. You will not only get the piece of mind an established, brick-and-mortar business provides, you will also get a better price by cutting out the middleman.

3) Work with companies that offer a large selection of the latest technology.

A wide variety of the latest server hardware and models is a sign of the health and longevity of a dedicated server provider. For instance, today the hot CPU chips for entry level and mid-range dervers are the Quad Core Intel i5 and i7. The high-end and enterprise-level CPUs are typically the multi-CPU configured, Quad Core Xeon E550x series. Make sure the company you choose has these products available.

4) Make sure the company you choose has a wide range of support and backup options.

Most web hosting companies will claim to have top-notch support. You should always try before you buy. Test phone numbers and live chat and note response times. Also, make sure the company offers a premium managed support and backup service option. If a company is not able to offer options like server hardening or firewall setup, it is a sign that company is not a full-fledged dedicated provider. While you might not need to take advantage of these services at the start, it is always good to know they are available, should you need to upgrade in the future.

Here at TurnKey Internet, we go out of our way to help potential clients feel comfortable. We always offer all the latest technology and we take time to explain who we are and why what we offer is unique.  We display our better business bureau A+ status and independent reviews right in the footer of all our web pages. We provide links to news organizations that have written stories about our company, and in general try to help potential clients understand the all that we offer. Whether you choose TurnKey Internet or another established web host (and we hope you choose us!) doing a little research can save you lots of heartache and ensure that you have a positive  hosting experience.

Adam Wills
President and CEO

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