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Questions to Drive Marketing Insights   no comments

Posted at Jan 10, 2012 @ 6:33pm TurnKey Marketing

Sometimes one of the hardest things about marketing is asking the right questions. You may look at your marketing materials and think they’re great, but are you thinking about them from your perspective or the perspective of your clients? Removing yourself and your perspective from the equation is an important step. Before you can think like a client, you have to stop thinking like a business owner (unless of course your clients are business owners themselves). Below are a few questions that any business owner can ask herself to improve and build on her marketing strategy.

What is the Real Long-Term Value of Each Good Client?

One client may not seem like much, but in the long-term a good consistent client can make or break a company. Okay, so maybe that’s a little much. But if you think of every client as a critical part of your business, you set yourself up to treat each of them with respect. The better you treat each client, the better your business will be.

Who Do You Want to Attract?

Good marketing starts with good targeting. Consider the ideal customer. Maybe this is someone who doesn’t need a lot of extra support. Maybe this is someone who raises the profile of your business or who is tied into the business community and gives you great word-of-mouth. Whoever your perfect or ideal customer is, target your marketing materials at that person directly. It may seem somewhat short-sighted, after all there are a lot of people out there who may benefit from your products or services, but if you are aiming your message at the people you want most to attract, chances are good you’ll attract those people. If your perfect clients start arriving, they’ll bring more perfect clients with them. This is the type of equation where quality truly is better than quantity.

What Do You Really Sell?

Sure, you may think you sell eyeglasses or security systems, but chances are what you’re really selling is something less tangible than that. Maybe it’s peace-of-mind, a competitive edge or a style statement. Getting to the bottom of what your clients are looking for will help you figure out how best to present whatever it is you’re selling. Market to the demographic and your sales numbers will improve.

Of course, this is just a beginning. But if you start really asking yourself the hard questions about what you’re doing, why, and for whom, you’ll be amazed at how much clearer your thinking becomes.

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Written by admin on January 10th, 2012

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