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The Social Media Challenge Secret Weapon!   no comments

Posted at Jul 11, 2012 @ 4:50pm social media,TurnKey Marketing

This summer we have been spotlighting social media here on our web site, blog, and of course on facebook, google plus, Linkedin and  twitter  – all to help you grow your online presence with great tips, strategies and concepts that work on social media and beyond.  We set a goal for our selves to double our followers in the most popular social media forums, and to help our clients, readers and followers learn the ways to do the same and of course benefit from those increased social circles.   It turned out to be a lot more than just adding followers and ‘likes’ for us, and our clients – we found new opportunities, new ways to communicate, and yes we have actually seen a direct increase in sales just due to the awareness of people’s social circles .  We more than doubled our followers, but more than that – we’ve started to communicate through social media in conversations, not just talking to or posting to an audience – but talking back and forth and really listening.  The social media challenge so far this summer has helped us to open new channels to communicate with both current and potential clients.

 

Part of this social media focus this summer revolved across a national social media challenge sponsored by American City Business Journals in 42 Cities, including here in our home town of Albany, New York.  We competed against 100+ other companies here in our City, and lead the pack almost since day 1 with our “3 C” approach (Content, Communication and Contests!). In fact, our contest to win a free iPad and Visa Gift Cards continues- and we continue new social media related content to bring you the very strategies and tips we have been using our selves.  You can view the competition here, and if you haven’t already shown your support or voted, we would appreciate a vote!  You can vote, and view that competition at http://www.bizjournals.com/albany/exclusives/socialmadness

 

So a number of people keep calling, emailing and replying to us on twitter and facebook asking for that secret tip that has had us in the #1 seat for over a month, and put us now in the final round against OverIT Media (final round ends July 17th, so if you haven’t voted you still have time!) .  While there is no silver bullet – it is hard work, with real people who create content, intersting conversations, and meaningful information to get people’s attention.  But there is one little secret tip we didn’t mention until now, what we call our Social Media Secret Weapon!  OverIt Media  is a great bunch of people here locally in Albany, and fantastic at the marketing and design work they do – and we feel honored to be among them in the final round of the competition.   While we may not of known we would be competing with OverIT Media in the final round, we didn’t blink when the chance to hire some of their great tallent came upon us!  This summer a new addition to our team, Jared R.,  formerly one of OverIT Media’s team mates the past 2 summers has now taken up the flag of TurnKey, and helped us launch and maintain our entire Social Media Challenge program this summer.   We call Jared, our Social Media Challenge Secret Weapon!  Jared works in our marketing department and fully focuses on the social media platforms.  Jared brings great creativity and ideas to the table, and his previous experience at OverIT Media couldn’t of served him (or us!) better.  And it doesn’t hurt being a little bit lucky either – we are quite fortunate  having a new team member that knows the other team’s play book!  We sure are glad he is on our side as our Social Media Secret Weapon!

Please be sure to give a shout out on our Facebook wall, twitter, google plus or Linkedin to welcome Jared to the TurnKey Family!   In Jared’s own words:

Jared R: I’ve been active on social media websites for years, and I always knew businesses had accounts where you can like their pages, follow them on twitter, subscribe to emailing lists, etc. but I always thought their followers and likes were just for show; like they just want to say “we’re the best company because 5,000 people say they care about our status updates.”  It wasn’t until I started in the design and marketing field that I realized there’s an entire underground (or rather digital) realm of marketing, where these numbers become a matter of life and death.

My first exposure to the business end of social media was right out of my freshman year of college.  With a major in New Media Interactive Development at the Rochester Institute of Technology, I was never really able to learn too much about marketing because of the intensive focus on programming and graphic design.  Before TurnKey Internet, I had my first internship at Overit Media in Albany, NY, where I was able to put my skills from school to use in a business environment.  The experience I gained there has helped me succeed here at TurnKey, where I continue to advance my marketing experience.  The work I do now involves working the Social Media platforms for TurnKey Internet to help amplify its online presence.

So welcome to the TurnKey family Jared, and look for more from Jared in the next few months!

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Written by Adam on July 11th, 2012

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Facebook and your business….Can you really get personal?   no comments

Posted at Jul 5, 2012 @ 9:57am social media

Facebook and your business….Can you really get personal?

 

 

As I pointed out in my latest SEO blog, the reality that it doesn’t take much to come across someone’s opinion, or fact, for that matter, about SEO as a whole. The same goes for Social Media, and it’s integration with your business.  Now, please don’t get me wrong.  Many of the opinions, blogs and sites have validity, and carry many fantastic points that everyone should follow. But I want to put a spin on it a bit:

 

Let’s take Facebook to begin with, if you will.  Well, today is different than a month ago. Facebook just changed their algorithm. You now have to take extra steps to have your content, your “posts” viewed, even by your specific friends. Whether it be a business page or a personal page.  Companies now have to pay the man. Yes, as it always is.. Facebook started charging money for your “posts” to reach more of your fan base, more of your friends. Which for a business greatly reduces the exposure one gets on this specific Social Media site.  Yes, it is annoying, but it makes us think outside the box. Find ways to reach your target market, reach your audience, publicly like we always have been on our personal sites.

 

Outside the box? Well maybe not too far…  Each of us, employees of said company, well most of us have personal Facebook accounts, in which you rightfully put on your profile that you are employed at “XYZ” Company.  For me…. Online Sales Manager at Turnkey Internet (and so proud of it). So you display that you work for an organization, why not use your personal account as an advantage in a way.  Say the company you work for has 3,000 Facebook likes.  Okay, well you personally have say… 500 friends, and with all of them, they have collectively 10,000 friends. You know what I mean.  It continues and continues.

 

You don’t SPAM your company account to the point to annoy people, so what’s the harm of using the “eyes” you have personally? If you used your personal Social Media also, think about the amount of people you can reach, in reality….. thousands upon thousands..   Of course, not all of your friends, or their friends will be interested at all, I agree.. However they will “share” or “retweet” your information, just because they are friends, just because they know you, because that’s what social media is all about… The aspect of instantaneous gratification via information.   Again, people will just share your content because they know you.  Their friends will share, due to being friends with them, and if I continued with this it could get confusing and monotonous.  =)

 

The more eyes you cross, the more “word of mouth via the information super highway” you get.  More, in this case, is never enough.

 

By the way.  Make sure you visit us and like us on during the social media challenge for your  chance to win a new iPad, and other great gifts!

visit us at the Social Media Challenge

 

 

 

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Written by admin on July 5th, 2012

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Every Business Needs to Participate in Social Media   2 comments

Posted at Jun 13, 2012 @ 8:59am social media

It used to be the case that a company had to have its own website to be on the cutting edge of promoting their business online. You not only had to have a website you had to promote the site through paying for expensive SEO fees or participate in the many pay per click advertising platforms to drive traffic. The tide has once again turned and all of those expensive methods of promotion are no longer a necessity to succeed online.

 

Numerous companies and organizations are having great success online with or without a website by promoting their name, brand, products and services through various social media marketing campaigns. Each social media platform has its own method of participation and in many cases the audience you are trying to reach will work better on one platform then it will on another. Some companies will have separate campaigns on several social media sites while others concentrate on one particular platform. Regardless of how many and which sites you promote with, the key to success is having a strategic plan in place. Marketing your business through social media is no different than any other promotional campaign; you need to clearly spell out goals and objectives prior to spending any serious time, energy or funding.

 

Remember as I stated earlier by participating in a well planned social media marketing plan, you may no longer need to fund the traditional methods of driving traffic to your website. Social media campaigns run by most company’s can be handled internally with their own staff and resources, which will usually be less costly then out sourcing. Additionally as your campaign moves forward you will likely be spending less time and resources while achieving more success as your popularity grows.

 

Any company can have success with social media. If you don’t know where to get started look at what others are doing in your particular industry with social media and put together a campaign similar to theirs. Much company’s put a lot of effort into this type of promotion for a reason, because it works.

 

TurnKey Internet just recently launched an aggressive social media campaign to gain followers on several of the most popular social platforms. The campaign revolves around some fairly aggressive marketing tactics to attract visitors to their numerous websites . Once a new visitor lands on one of the Turnkey pages they are prompted by a popup offer to join one, any or all of the social media vehicles Turnkey uses to promote their business. The caveat is a discount offer tied to each social media outlet that will only be provided to the visitor when they become a follower of Turnkey on any of the social media platforms. This is a great example of a very in depth and well thought out strategy with clear goals and objectives in place.

 

There is no reason any company can’t take advantage of the FREE promotional opportunities that social media platforms offer. This is like anything else in life, your results will be dependent on the thought and effort you put forth.

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Written by Tim Kirsch on June 13th, 2012

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Social Media – Your New Business Companion   no comments

Posted at Jun 11, 2012 @ 10:18am social media

If you were to type “Social Media and your business” into any search engine, you would most likely receive countless pages and numerous ideas, on how your company can benefit by the utilization of such tools.  Every link you can click on, each person’s different views on the subject, a different rendition however all the same points.

 

Yes, we all know Social Media can help your business in a multitude of ways.  So let’s be different, let’s take a minute or two to talk about what you’re going to see, upcoming on Turnkey’s social media.

 

As you know, we are currently running a summer long Social Media contest. Well, contests to be exact. This is your change to take part in daily, weekly and monthly contests, drawings and games. This is your chance to interact with the Turnkey Staff like never before.  Say, maybe games where you win a free month of hosting by contacting a certain staff member and revealing “the secret code”.  Who can get us the most likes on Facebook?  You just never know what that specific day can bring, however I can guarantee you, following us on our social media pages will be without a doubt, worth your while.

 

So be sure to like us on Facebook, friend us on Twitter, give us a quick + on Google and be sure to find us on Linkedin.

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Written by Nick on June 11th, 2012

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More Adults are Using Social Networks   no comments

Posted at May 18, 2010 @ 12:06pm News,TurnKey Marketing

A new study has come out about adult use of social networks. Like with every other demographic, it’s going up. Though adults still rank well below youngsters, the late adopters are still adopting as the human race moves closer and closer to 100% virtual living. Okay, so maybe that’s a little grandiose. Just because something continues to grow now, doesn’t mean it is never going to stop. Still, there doesn’t appear to be any end in sight, according to the numbers.

89% of users still consider social networks to be primarily social, but business use is growing. The majority of social networkers have multiple accounts, some for business some for personal. Of course, younger adults have the highest percentage of use:

75% of 18-24
57% of 25-34
30% of 35-44
19% 45-54
10% 55-64
7% 65+

I was surprised to see that Myspace still ranks highest for usage, with 50% of all social network users. Facebook has 22% and LinkedIn has 6%, with 1% left over for YouTube. Among older users, privacy was of the greatest concern, but wasn’t keeping them from setting up profiles like it used to.

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Social Networking   no comments

Posted at Jan 5, 2010 @ 2:33pm TurnKey Marketing

As the Marketing Director here at TurnKey, it’s my job to keep up with all the social networking stuff the kids are doing these days. In all seriousness, social networking has had a real impact on how we do business. Since the very beginning of the company, TurnKey has been focused on the customer first. Adam Wills, our president, firmly believes that customer satisfaction is the single most important part of a successful business. I couldn’t agree more! So, when I came on last summer, my job was to facilitate our customer communication and to present TurnKey to the world as a company that cares about nothing more than keeping our customers happy.

Of course, these times being what they are, the logical first step was to set up accounts on all the social networks. I built our profiles and started posting company news and coupons, but quickly realized I wasn’t getting the kind of customer interaction I had hoped for. There are so many commercial enterprises out there vying for eyeballs nowadays and people are wary of befriending companies that might just end up spamming them.

I realized social networking works best for our business as an extension of our ticketing/contact system. By using Twitter and Facebook to respond to questions about our services, I engage our customers, help them out and encourage them to stay connected. When I do post the occasional coupon or special, the customers who have connected with us through the network in the past appreciate the notification because it comes on the heels of actual real human interaction. Nowhere does it say that being part of a company means you can’t make small talk or be friendly but so often in this virtual space, companies are all business. Of course it goes without saying that professionalism is important, but we are selling services to people, not machines. They are called social networks, after all. If you’re going to use them (and doesn’t everyone?) I think you should make an effort to really connect.

Anyhow, I’d like to give a shout to Facebook, Twitter and Myspace for facilitating our communication with our clients. You’ve given us great tools for understanding how we can be a better company!

If you would like to connect with TurnKey on the social networks, you can!

TurnKey on Facebook
TurnKey onTwitter
TurnKey on Myspace

Come tell us what you think, what you need and how we can better serve you! We’re all ears.

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Written by admin on January 5th, 2010

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