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New Feature: Auto-Removal of IP Bans from Firewall on Hosting Servers   1 comment

Oct 26, 2012 @ 10:42am News,turnkey cloud,Web hosting

We have enabled a new feature for clients using our hosting packages (reseller hosting, SEO hosting, standard web hosting, e-commerce hosting, and website builder hosting), which will allow you to unblock your IP if you should be temporarily blocked or banned by our hosting server firewalls.

TurnKey utilizes highly secure servers, software, and firewall monitoring systems, which block remote access to IPs that appear to be repeatedly doing things they shouldn’t (like trying to login using the wrong password hundreds of times in a few minute period).  Unfortunately, from time to time, this can impact you, or the web sites you host for friends or clients, when someone has a misconfigured password somewhere.  In cases like this, it’s easier for you to be able to remove the block on your IP (and to see why it was blocked) and to do it instantly via the new web-based interface we have provided for you.

To access this system, go to https://secure.turnkeyinternet.net, click the link on the right-hand tool bar that says UNBLOCK IPS FROM FIREWALL, and you will have full and instant access.

Clients with VPS, cloud, dedicated, or colocated servers who think a firewall has blocked them, will need to open a support ticket for additional help – this feature is only for those on our hosting platforms as noted above.

If you have any questions, or continue to have issues, feel free to open a support ticket.

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Written by Adam on October 26th, 2012

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One Response to 'New Feature: Auto-Removal of IP Bans from Firewall on Hosting Servers'

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  1. This is a great added feature. However, will there be an option for resellers to unblock their clients IP’s in the future?

    Jordan

    31 Oct 12 at October 31st, 2012

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