Howdy do Turnkey Lovers,

It’s Jeremy here again. I had a bit of a brain block when writing this post. I wasn’t exactly sure what to share with guys.

We’ve chatted about everything from cPanel hosting to reseller hosting and even if the Internet will die. However, I have to apologize. Me being from the deep south, Georgia to be exact, we have this little thing called Southern Hospitality.

For those of you who do not know what that is, lets just call it manners. That guy who passes you on the streets and says, “Hey, how you doing?” to the guy who holds the door for you when you’re entering a venue.

That leads me to my apology as I’ve never introduced myself. I’m Jeremy Walker, slayer of tickets and women hearts. Born and raised in this little town twenty minutes out of Atlanta called Inman Georgia. Now, I won’t bore you with telling my life story here as this isn’t the venue – but it leads to the core of where I speak from, and always keep a customer is always right attitude to assist people.

I wanted to actually share more about my love for Turnkey and technology. I began working at Turnkey in the summer of 2010. I was year removed from my junior year of RPI(Rensselaer Polytechnic Inst.) I had a taken a year off and needed to find some work. I tried my hands at Staples, and other retail shop opportunities – but never found the right fit that challenged and excited me.

I had grown up in technology and knew that items they wanted me to sell, but found it rather unrewarding to put politely (I am after all a southern gentlemen, so i’ll simply say that!).  One day, I felt I was wasting my potential. I had went through 3 years at RPIand I didn’t want to just be selling things I didn’t believe in. Enter, TurnKey –  I’m cruising craigslist for potential opportunities and stumble across this aid for a computer technician.

One email later, one phone call, and an interview later and Turnkey had its new Hosting Evangelist, neither of us knew it yet though at the time! Now, I worked before in my  life, but I wasn’t in such a  professional environment where you weren’t face to face with a client all the time when helping them.  This was new territory for me. I was actually working in my chosen career choice with a Tech company that was rapidly growing. Cloud, Shared hosting, reseller hosting, VPS(virtual private server), DNS etc. were all new things for me – but logical tie ins with my technical experience.

My education up to this point was more theoretical based then hands on. Sure, I had dual booted my machine at home and built web sites and facebook pages at RPI and even had an internship as a systems engineer my freshman year at RPI, but none like Turnkey.

It’s been a fun, stressful, awesome, rewarding, education and any other adjective you want to use.  The key here was I was part of something, and really got to interact with you (the clients, and potential clients) to see new challenges, opportunities and ways of using technology every day.  For someone invested in technology their entire life, and career / education path – the diversity of technology uses, and challenges can be one of the biggest perks to the job.

I’ve grown the most at this company by learning more about offering Hosting, ISP(Internet service provider) collocation, green energy datacenter services – all have added to my knowledge of this beautiful creature of the Internet. Seeing the industry from this side has been quite a rewarding experience.  And the best part, over the last years I’ve moved through the customer service ranks, to the engineering ranks and now after learning more and more about the technology and working with clients to see all the different challenges that come with it, I get to write to you guys about great ways to leverage the technology.  I get teased as our Hosting Evangelist – out there on forums, and our blog – but that’s ok.

Now, we’ve been properly introduced. I hope you’ve enjoyed this encounter as much as I did providing it.

Until next week Turnkey Lovers

Thank you Everyone for your direct support during our Summer focus with our TurnKey Social Media Challenge .  We set out here at TurnKey to help you grow your business via social media – by offering tips, strategies, and concepts that can super charge your social media growth.  We launched this program at the same time as we ourselves took the opportunity to focus on growing our social media foot print. Thanks to your support and participation thus far – and your help leveraging your social circles through facebook likes, google plus +1’s and twitter followers, and linked In, you helped catapult TurnKey Internet, Inc to the top of our own local competition for social media awareness, called the Social Madness Challenge   run by American City Business Journals where thousands of companies in 40 U.S. cities competed to increase social media awareness.

TurnKey Internet, Inc was named the winner in Albany, New York for the Small Business Category (1 to 99 Employees) after 8 weeks of competition , beating out over 100 other companies who entered the Albany, New York small business category competition.

TurnKey Internet, Inc now moves on to the national competition of the Social Maddness Challenge – against 63 other companies in it’s size category.  We plan to to focus more on our Green Sustainable Information Technology message as the focus moves beyond the local Albany, New York competition to the national stage- as we continue to drive more social media awareness.  We hope you will continue to pass on the word to your friends, co-workers and family via facebook, twitter, google plus, and Linked In – and help us spread the word about going Green for your IT!

Thank you everyone thus far for your support and participation – you can expect more tips, tools and suggestions how you can help catapult your own business through social media as well as we continue our summer long focus on Social Media!

Meet the latest member of the TurnKey Team, here to help assist you 24 x 7!

My name is Kyle Sponable, I am a graduate of Hudson Valley Community College with an Associate’s Degree in Computer Science specializing in Systems Administration.  I have been working at TurnKey Internet for about a month now.

Technology has been my passion for many years be it computers, rockets, aircraft, even antique engines. When I am not at Turnkey, my days vary from reenacting the days of old steam at shows and fairs, to launching rockets, to building DIY projects in my garage. When I am not building something or another I like to hunt and fish, watch movies, and travel.

Today I would like to tell you about my experiences here and maybe give you a taste of what it is like to be a tech here at TurnKey Internet.

I have been on all sides of the IT field from programming, to field work, consulting, to now datacenter. While I have been fortunate to have worked with many great people, working with the TurnKey team has far been the most enjoyable experience I have had so far. The atmosphere here is great; we have a team here that actually works together to solve problems and you can easily bounce problems off one another.  I think one of my biggest un-expected moments the first week was the friday barbecue – where the company sets up in the back parking lot and grills up chicken, burgers, or kabobs and everyone takes a break together to just chat and share a meal.   Its not something I’ve seen at other jobs before that I have had.

My first job was working as an automation programmer for a local Industrial Automation company; I have seen many green solutions for heating, cooling, and power generation.  Here, we have a radical design to cool our servers and cut our usage of power drastically. The heart of our datacenter is composed of state of the art servers, and they run the same as in any other data center I have been in or worked around. The only difference being is the sheer amount of energy saved by this new approach. Every day I am excited to come to work to get a chance to learn more about how this unique “bleeding edge technology” operates.

In closing, I am really enjoying working here, I feel as if I am growing not only my career as an IT professional but personally as an individual. I remember when I came in for my interview, Dave, one of my interviewers asked what I was looking for. My answer was “Meaningful employment”, and I am happy to say I have found it. It is great to be a part of building my community while saving the environment, and working at TurnKey has allowed me to do all of that.

Is Facebook really Free?

As many of you have probably noticed, certain aspects of Facebook are beginning to cost money. How do you feel about it?

Since we all started using Facebook we have enjoyed the free social media interaction, the no cost way of communicating. We have had a brand new way of keeping in touch with old classmates, high school sweethearts, co-workers etc.  Being able to reach out to all ends of the world in a split second, and see how everyone that you care about is doing, without having to actually speak to them.  It has had its perks.

Over the last year or two businesses have been able to start using Facebook as a way to reach out to more people. What better a way to gain awareness than word of mouth, and there’s no better online word of mouth source than Facebook.  Still, always free.

Now Facebook is ingrained in our everyday lives, whether we like it or not. Companies are offering coupons if you “like” their pages, businesses share their products right on their profiles, you watch commercials with “like our Facebook page” at the end.  Hundreds of thousands of people are just a “click” away from being able to see your adds, promotions and whatever else you have chosen to show.

Everything was great, free advertising…..

Not for long.  Facebook saw that money could be made – or rather convinced the Stock Market they could make money.  The amount of people and businesses that promote themselves, could in some way benefit the pockets of Facebook.  So of course, it changes.   Now instead of being able to reach out to all of your followers, facebook highlights and directs you to to premium ways to pay to reach a certain percent of them beyond your standard reach.  The more you pay, the more people you can reach. You can pay for an add campaign that targets a certain group of people, and again, the more you pay, the more people you can reach.  Facebooks way of getting their piece of the pie – after all they are the #1 social media platform in terms of volume and eye balls.  The real question, how do businesses (those being the people who will pay to use Facebook) fit in, and how does Facebook find a way to make money without loosing its popularity?

Do we have a choice?  Of course we do, we can stop using Facebook.  Yea, right, we all know that’s not going to happen.  So businesses will spend the few dollars and reach as many people as possible, facebook will re-invent ways to make money – and the cool factor of years ago of Facebook will be replaced by the highest bidder on who’s cool message is going to be promoted more.

Be sure to visit our Turnkey Internet Facebook page for your chance to win “The New Ipad” – and read about our summer long social media event!

Come visit TurnKey Internet at the smALBANY 2012 Business Expo in Albany, New York this Tuesday July 17th, 2012  – we are located at booth #208 and will be showing off some of the amazing new green technology behind our Latham, New York Datacenter which drives our Cloud Services.  Stop by and say hello!  The keynote speaker is from Google, and the show looks to be a great one for businesses!

We have a new treat for this trade show : our all new gumball machine turned M&M dispencer that will be setup at our booth, so stop in and grab a snack.  If you don’t have time to stop in at the show, and still want a quick snack – shoot on over to our facebook page and reply to the message on there and we will be happy to mail you your own M&M snack with some more information about our Green Datacenter and Cloud Hosted Services!

The show is free – and located at CNSE’s Albany NanoTech complex, at 255 Fuller Rd in Albany NY – for more information and free registration head on over to smAlbany.org.  We hope to see you there!

Howdie do Turnkey Lovers,

Jeremy here again. This past week, one of my co-workers made an interesting comment to me. He said, and I quote, “One day when the internet runs out and we have no more IP’s, what will people do then?”. Now this lead me to an interesting set of questions. Is my co-worker right? Are we going to run out of the “internet”, will it just ‘stop’ workign since IP’s are becoming scarce and how will that affect hosting (SEO/cPanel/Reseller).

Well, in order to answer these questions, we must first look at what an IP even is and are their different types? Now, for most of you technies or self-proclaimed geeks, you are probably shaking your heads saying, that’s such a dumb question. Of course there are different type of IP’s and everyone knows what IP’s are. For this article though, let’s assume that you were from a distant planet who knew nothing about the internet. You and you’re family had decided to make your way down to this glorious planet for a vacation.

Upon arriving, you notice everyone is talking about social media, smart phones, computers, and tablets. You’re quite the inquisitive alien life-form and begin to wonder, “What do all of these things have in common?”.  Enter Google. You begin to search the internet as one of your new Earth friends, let’s call him Jeremy(no relation), informs you that you need to find a computer and Google Internet. Upon your search, you discover that the internet is essentially a cluster of computers connected together globally using something called a TCP/IP Protocol.

This protocol, as they call, it seems to be rather important. So important that I included the definition from Wikipedia below on it:

The Internet protocol suite is the set of <http://en.wikipedia.org/wiki/Communications_protocol> communications protocols used for the  <http://en.wikipedia.org/wiki/Internet> Internet and similar networks, and generally the most popular <http://en.wikipedia.org/wiki/Protocol_stack> protocol stack for <http://en.wikipedia.org/wiki/Wide_area_network> wide area networks. It is commonly known as TCP/IP, because of its most important protocols: <http://en.wikipedia.org/wiki/Transmission_Control_Protocol> Transmission Control Protocol (TCP) and  <http://en.wikipedia.org/wiki/Internet_Protocol> Internet Protocol (IP), which were the first networking protocols defined in this standard.

Not to be the alien to leave information out, you decide to research further into the Internet Protocol (IP). Definition is below:

The Internet Protocol (IP) is the principal <http://en.wikipedia.org/wiki/Communications_protocol> communications protocol used for relaying  <http://en.wikipedia.org/wiki/Datagram> datagrams (also known as  <http://en.wikipedia.org/wiki/Network_packet> network packets) across an  <http://en.wikipedia.org/wiki/Internetwork> internetwork using the <http://en.wikipedia.org/wiki/Internet_Protocol_Suite> Internet Protocol Suite. Responsible for  <http://en.wikipedia.org/wiki/Routing> routing packets across network boundaries, it is the primary protocol that establishes the  <http://en.wikipedia.org/wiki/Internet> Internet.

Or in lamen terms, it’s an individual address that every computer, smart-phone or tablet uses to connect to the Internet. Ok, I think the alien role-playing has gone on long enough. Let’s bring this back to Earth. Now let’s say you read my previous article and learned a bit about cPanel/Reseller hosting. It’s probably safe to assume that you’re aware that when you purchase a reseller or cPanel account from Turnkey Internet at http://www.turnkeyinternet.net/ , you can receive a dedicated IP. Essentially, the address to which you can host your website.

That IP is from the IPv4 family or the Internet Protocol Version 4 family. Now if we reference the statement made by my co-worker made earlier in the article, you can safely assume there is a finite number of these type of IPs. 2^32IP address or around 4.29 Billion IP addresses. The 32 is essentially 32 bits or 192.xxx.xxx.xxx. That’s a rather large number, but so is the number of people joining the internet every day. Eventually, those IP’s will run out which will force a new IP family, IPv6. Now, I won’t bore you with the details about the differences between the two families, but there is one key difference, the number of IPs each family can produce. For IPv6, they can make 2^128 available address or 340,282,366,920,938,000,000,000,000,000,000,000,000. The 128 is essentially 128 bits or 192.xxx.xxx.xxx.xxx.xxx(I think you get the point).

So to answer my co-workers question, which I’m sure you already know the answer to about running out of IPs, we just switch to a new IP family and the Internet will live on. Now, for the win, how does this affect your Turnkey Internet cPanel/reseller packages?

Well to be honest, the effect will be pretty negible on the cPanel/reseller side of things. The biggest noticeable difference will come during the transition period of switching to IPv6 as DNS propagation will take a bit of time to respond to the new IP addresses. This could affect your sites load times during the transition period. Other than that, the main difference will be cost. IPv4 will and already is becoming a premium as these IP’s are being filled by potential new Turnkey Resellers as yourself. Only a few companies are offering the IPv4 IP’s at a low, competitive price such as Turnkey Internet. Which means, you need to get them while you can.  Those who for instance start a web site a year from now when there are no more IPv4 addresses left, will only have a new IPv6 address, making their web pages possibly slower to load because of how the Internet as a whole will be using dns and specialized proxy systems to ‘store/forward’ to connect IPv4 and IPv6 together (think of it as a 4 lane highway that connects 2 big cities together).  IPv4 and IPv6 connections between each other will be congested on that 4 lane highway at times – which is why it’s very important to try to get yourself hooked up with a good web site that includes IPv4 space (and a provider that supports IPv6 too!).  TurnKey of course has that already setup for you and has been a leader in this space offering both for some time.

Well that was quite a handful or is it mouth full? I’m not sure anymore.  The reality is – the Internet will continue, IPv4 address will run out (or already are out, depending on which provider you are with) – and IPv6 will be a transition behind the scenes that may be a little bumpy and congested for people, but will happen.

Until next time Turnkey Lovers  – Jeremy

This summer we have been spotlighting social media here on our web site, blog, and of course on facebook, google plus, Linkedin and  twitter  – all to help you grow your online presence with great tips, strategies and concepts that work on social media and beyond.  We set a goal for our selves to double our followers in the most popular social media forums, and to help our clients, readers and followers learn the ways to do the same and of course benefit from those increased social circles.   It turned out to be a lot more than just adding followers and ‘likes’ for us, and our clients – we found new opportunities, new ways to communicate, and yes we have actually seen a direct increase in sales just due to the awareness of people’s social circles .  We more than doubled our followers, but more than that – we’ve started to communicate through social media in conversations, not just talking to or posting to an audience – but talking back and forth and really listening.  The social media challenge so far this summer has helped us to open new channels to communicate with both current and potential clients.

Part of this social media focus this summer revolved across a national social media challenge sponsored by American City Business Journals in 42 Cities, including here in our home town of Albany, New York.  We competed against 100+ other companies here in our City, and lead the pack almost since day 1 with our “3 C” approach (Content, Communication and Contests!). In fact, our contest to win a free iPad and Visa Gift Cards continues- and we continue new social media related content to bring you the very strategies and tips we have been using our selves.  You can view the competition here, and if you haven’t already shown your support or voted, we would appreciate a vote!  You can vote, and view that competition at http://www.bizjournals.com/albany/exclusives/socialmadness

So a number of people keep calling, emailing and replying to us on twitter and facebook asking for that secret tip that has had us in the #1 seat for over a month, and put us now in the final round against OverIT Media (final round ends July 17th, so if you haven’t voted you still have time!) .  While there is no silver bullet – it is hard work, with real people who create content, intersting conversations, and meaningful information to get people’s attention.  But there is one little secret tip we didn’t mention until now, what we call our Social Media Secret Weapon!  OverIt Media  is a great bunch of people here locally in Albany, and fantastic at the marketing and design work they do – and we feel honored to be among them in the final round of the competition.   While we may not of known we would be competing with OverIT Media in the final round, we didn’t blink when the chance to hire some of their great tallent came upon us!  This summer a new addition to our team, Jared R.,  formerly one of OverIT Media’s team mates the past 2 summers has now taken up the flag of TurnKey, and helped us launch and maintain our entire Social Media Challenge program this summer.   We call Jared, our Social Media Challenge Secret Weapon!  Jared works in our marketing department and fully focuses on the social media platforms.  Jared brings great creativity and ideas to the table, and his previous experience at OverIT Media couldn’t of served him (or us!) better.  And it doesn’t hurt being a little bit lucky either – we are quite fortunate  having a new team member that knows the other team’s play book!  We sure are glad he is on our side as our Social Media Secret Weapon!

Please be sure to give a shout out on our Facebook wall, twitter, google plus or Linkedin to welcome Jared to the TurnKey Family!   In Jared’s own words:

Jared R: I’ve been active on social media websites for years, and I always knew businesses had accounts where you can like their pages, follow them on twitter, subscribe to emailing lists, etc. but I always thought their followers and likes were just for show; like they just want to say “we’re the best company because 5,000 people say they care about our status updates.”  It wasn’t until I started in the design and marketing field that I realized there’s an entire underground (or rather digital) realm of marketing, where these numbers become a matter of life and death.

My first exposure to the business end of social media was right out of my freshman year of college.  With a major in New Media Interactive Development at the Rochester Institute of Technology, I was never really able to learn too much about marketing because of the intensive focus on programming and graphic design.  Before TurnKey Internet, I had my first internship at Overit Media in Albany, NY, where I was able to put my skills from school to use in a business environment.  The experience I gained there has helped me succeed here at TurnKey, where I continue to advance my marketing experience.  The work I do now involves working the Social Media platforms for TurnKey Internet to help amplify its online presence.

So welcome to the TurnKey family Jared, and look for more from Jared in the next few months!

Maximizing Your Online Exposure!

If you are serious about generating a significant amount of business through online marketing you need to maximize your efforts by including as many platforms and channels as you can possibly manage and still pay attention to all of the other responsibilities your business requires. Lately the buzz has been all about social media marketing on platforms like Facebook, Twitter, Google Plus, Linkedin and Youtube, along with dozens of other less recognized services. However there are so many other avenues that should be pursued as well that can interact and cross promote with your social media accounts as well. Depending on your budget as well as the time commitment you or someone in your company is able to make, here is a list of just a few options available to improve your online presence.

Budget Required Marketing Services

• Pay per click ad campaigns– several options available on the major search engines such as Google, Yahoo and Bing that allow you to setup up budgeted pay per click or impression ad campaigns to drive traffic to you site or a particular web page.
• Retargeting ad campaigns– retargeting is the process of showing ads to people who have already visited your website. This gives you both branding and direct marketing to those you know are interested in your products or services as they have already been on your site. Simply do a search for Retargeting Options and you will find plenty of firms to choose from.
• Online media outlets-depending if you market locally, nationally or worldwide you can place banner ads on popular online media sources that have display advertising offerings. Examples might be your local newspaper to the local promotion to the Wall Street Journal for National Promotion.
• Industry specific media outlets– depending on the industry your company is in you could probably choose from numerous online options that are related to your particular industry that attracts that type of customers you are trying to reach.  Simply think of the sites your clients would likely be visiting and determine which ones best fit your budget and audience.

Time Commitment Marketing Options

• Blogging– developing a blog site with popular software like WordPress is fairly simple and inexpensive. Turnkey provides an option to host deploy and host a  Wordpress site for as low as $4.95 a month. The key is continually updating the site with fresh relevant content about you and your company. Many online marketers employ several WordPress sites at once to develop links back to their main website to increase traffic and help generate search engine credibility.
• Geo-targeting your website– this works especially well if you are promoting to a smaller geographic area but can work regionally as well. Throughout your website and Blogs article continually mention the specific geographic areas you promote you business in. Use the industry related terms along with the Geo Tag in both the tile of your pages as well as in the content. For example: Atlanta Window Washing for a window washing company in Atlanta.
• Updating your website– simply put if your website does not continually get updated it must not be important to your business and thus it will likely not be attractive to any visitors as well. Updating your website with fresh relevant content is important to search engine credibility.
• Link Building– the more links coming back to your site the higher the search engines will rank your site. This has to be done with caution as links coming in from none relevant sites and topics will be viewed as a negative by the search engines.
• Posting to all of your social media– posting to all of your social media services on a regular basis keeps you top of mind with all of those you are linked to. That is the concept, socialize and bee seen!

The point of bringing all of this to your attention is that the more presence you have online the more rewards you will be presented. Having a well planned out online strategy is essential to be successful and make your spending and efforts worthwhile.

Facebook and your business….Can you really get personal?

As I pointed out in my latest SEO blog, the reality that it doesn’t take much to come across someone’s opinion, or fact, for that matter, about SEO as a whole. The same goes for Social Media, and it’s integration with your business.  Now, please don’t get me wrong.  Many of the opinions, blogs and sites have validity, and carry many fantastic points that everyone should follow. But I want to put a spin on it a bit:

Let’s take Facebook to begin with, if you will.  Well, today is different than a month ago. Facebook just changed their algorithm. You now have to take extra steps to have your content, your “posts” viewed, even by your specific friends. Whether it be a business page or a personal page.  Companies now have to pay the man. Yes, as it always is.. Facebook started charging money for your “posts” to reach more of your fan base, more of your friends. Which for a business greatly reduces the exposure one gets on this specific Social Media site.  Yes, it is annoying, but it makes us think outside the box. Find ways to reach your target market, reach your audience, publicly like we always have been on our personal sites.

Outside the box? Well maybe not too far…  Each of us, employees of said company, well most of us have personal Facebook accounts, in which you rightfully put on your profile that you are employed at “XYZ” Company.  For me…. Online Sales Manager at Turnkey Internet (and so proud of it). So you display that you work for an organization, why not use your personal account as an advantage in a way.  Say the company you work for has 3,000 Facebook likes.  Okay, well you personally have say… 500 friends, and with all of them, they have collectively 10,000 friends. You know what I mean.  It continues and continues.

You don’t SPAM your company account to the point to annoy people, so what’s the harm of using the “eyes” you have personally? If you used your personal Social Media also, think about the amount of people you can reach, in reality….. thousands upon thousands..   Of course, not all of your friends, or their friends will be interested at all, I agree.. However they will “share” or “retweet” your information, just because they are friends, just because they know you, because that’s what social media is all about… The aspect of instantaneous gratification via information.   Again, people will just share your content because they know you.  Their friends will share, due to being friends with them, and if I continued with this it could get confusing and monotonous.  =)

The more eyes you cross, the more “word of mouth via the information super highway” you get.  More, in this case, is never enough.

By the way.  Make sure you visit us and like us on during the social media challenge for your  chance to win a new iPad, and other great gifts!

visit us at the Social Media Challenge

What exactly is reseller hosting?

Working for a GREAT hosting company, I receive this question quite a bit. Users usually are looking into reseller hosting for one main reason:

1. To make money by reselling hosting

Let’s delve deeper into this reason and look at the pros and cons.

1. To make money reselling hosting

This is one of the main reasons I see customers signing up for our Reseller packages like hot cakes. The average customer have seen, read or heard about people making money by providing users with a place to host their websites.

The sites could range anywhere from a simple static site to a highly, dynamic HTML/PHP laced website that provides ecommerence services to customers. The range is quite large. Well, the beauty about these sites is they need to be hosted somewhere. With that token, someone has to provide the environment for these sites.

That’s where Turnkey Reseller hosting comes into play.

Potential reseller customers, can choose from a myriad of different options ranging from basic hosting packages for a few sites, to large, all encompassing reseller packages for hosting hundreds of sites. You can view more of these reseller options at: http://www.turnkeyinternet.net/web-hosting-reseller/

Now with reseller hosting as with any type of hosting, there comes the most important service: SUPPORT!!

Customers won’t just want a stable environment to host their sites, but they are also looking for GREAT support to any issue they may arise. This is what distinguishes hosting companies from one another. Hosting companies with top notch support are usually the companies having the highest customer retention due to HIGH customer service marks. Think about it. If you sign up for turnkey internets reseller package, you want to ensure that not only are you receiving a stable environment, but you would also want to ensure that your customers receive the BEST support they possibly can.

List below are a couple pros and cons of reselling.

Pros:

• A reseller account allows you to sell hosting, helping to offset the cost of your server.
• Allows you to break into the website hosting industry
• Allows near zero cost investment (no hardware, or software costs)
• Fully automated software to handle all hosting type operations
• Outsourced managed support (someone else managing the server for you, so you can focus on your clients and what other items you may provide them with such as Design Services, custom application writing, etc)
• Managed security and sof tware updates provided to you, and your clients automatically

Cons:

• You share space with other clients (more than 1 reseller share physical cpu, network speed, memory etc)
• End User Support – you  Must provide customer support Higher costs incurred

This is usually accomplished through some helpdesk software, where users submit tickets to your company expecting a timely fix to their issue. This can be a gift and a curse for an up starting hosting company. On one hand, you may have a lot of customers, while on the other hand, you may have a lot of support requests from customers. The balancing act of acquiring more customers while at the same time meeting all support needs for your current and new customers.

This is not an easy feat to pull off. We here at Turnkey pride ourselves on being able to provide top notch customer support to all resellers and their customers, and the fact we bundle FREE end-user support to all your clients, private label (under your brand, name and domain name!) makes you look like a multi-million dollar hosting company with 24  7 support!

It’s one of those staples in the hat. Or is the saying feather in the hat? Either way – it pretty much makes reseller hosting a painless experience for both new comers and pros when they use TurnKey’s reseller hosting packages to start their reseller hosting businesses/.

Until next time you Turnkey lovers.