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Archive for the ‘data center’ tag

Does Your Data Center Staff Take Fire Safety Training? – National Fire Prevention Week   no comments

Posted at Oct 8, 2018 @ 11:32am data center

Data Center Fire Prevention and Safety Training

At TurnKey Internet, we take fire prevention, protection, and safety very seriously. In honor of National Fire Prevention Week, our entire team, from front desk, to back office, to engineering and data center staff, all recently participated in our latest Fire Safety training, presented by Albany Fire Extinguisher.

Data Center Fire Prevention and Safety Training

Since 1922, the National Fire Protection Association has sponsored the public observance of Fire Prevention Week. In 1925, President Calvin Coolidge proclaimed Fire Prevention Week a national observance, making it the longest-running public health observance in our country.

On top of the fire safety training, TurnKey Internet’s Data Center utilizes state of the art fire detection and suppression systems including a fully integrated and automated FM-200 Fire Protection and Safety system. Our alarm system is fully monitored 24x7x365 by our own in-house staff and is directly tied to the local fire department. FM-200 (Heptafluoropropane) is a safe, clean fire-protection agent that wont harm people, the environment or cause collateral damage to technical equipment.

 

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Written by David Maurer on October 8th, 2018

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What is the Difference Between SSAE 18 and SSAE 16 vs SAS 70 Standards?   no comments

Posted at Sep 20, 2018 @ 9:00am datacenter

SSAE-18The Statement on Standards for Attestation Engagements, or SSAE, was developed by the American Institute of Certified Public Accountants (AICPA). CPA firms must follow the rules set forth by the AICPA when conducting an audit of a company’s financial statements or attestation of a company’s internal controls.

SSAE 18 (previously known as SSAE 16 or SAS 70) contains the rules for conducting an attestation of a service organization’s internal controls and issuing a System and Organization Controls’ (SOC) report. Service auditors are required to follow these rules when conducting an SSAE 18 engagement. The primary objective of the SOC report is to provide information about the internal controls and security practices at a service organization. The role of the service auditor is to perform tests in order to provide independent assurance about the accuracy and adequacy of that description of controls.

In April 2010, the AICPA introduced SSAE 16. It replaced SAS 70 and was designed to closely mirror international accounting standards. It provides improved assurance about the reliability of controls throughout the report.

In April 2016, the AICPA introduced SSAE 18. The intent was to standardize attestation criteria. It replaced SSAE 16 and required service auditors to enhance their risk assessment procedures. Service organizations are required to take more control and ownership of their internal controls around the identification and classification of risk and appropriate management of third party relationships.

TurnKey owns and operates its own private, SSAE 18 SOC 1 & SOC 2 certified, HIPAA compliant, datacenter located in New York’s Tech Valley region. Owning our datacenter, we have been able to design, build and maintain every aspect of its construction to provide an ideal hosted server environment. This allows us to provide our clients fast, secure and reliable performance at all times. We’ve also been able to leverage the state-of-the-art in green technologies, making our datacenter among the most energy-efficient world-wide.

 

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Written by David Maurer on September 20th, 2018

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Data Centers: Better Protection For Your Company’s Data   no comments

Posted at Aug 21, 2018 @ 10:06am data center

Data Center Security

The question of where to store data and sensitive information continues to concern many businesses. If you are like most companies, you worry about the security of your data. You may be thinking that you need to keep the data as close to you as possible, storing it at your own office server room where you can “keep an eye on everything.” How could you possible know what is happening with your data at servers far away from your office space?

The fact of the matter is, however, that your data is much more secure at a data center than on your in-house servers. A data center is able to offer you many more security features and guarantees for your data than you have in your own space. A quick look at the many benefits of cloud storage may help convince you.

  1. Data security – One of the main priorities of a data center is security. With some high-profile companies becoming the victims of data breaches in the last couple of years, data centers have upped their investments in access control, identity management, intrusion prevention and protection. These improvements have resulted in increased security protocols and more protection for communication between users and servers.
  2. DDoS protection – Distributed Denial of Service (DDoS) attacks are designed to overwhelm servers, flooding them with requests until the security breaks down and actual user needs are ignored. Such an attack can derail a business quickly, losing revenue, customer trust and authority. Data centers are now providing services that monitor and protect against DDoS attacks.
  3. Reduced in-house data costs – Migrating all of your IT infrastructure to a data center will allow you to reduce the size and cost of your on-site location. For example, you will be able to remove servers, lower your software costs and potentially reduce IT staff without compromising the integrity or security of your data. Most data center solutions are paid on an as-needed basis, so you will only pay for the amount of server and infrastructure capacity that your business needs, and you can change that amount at any time.
  4. Constant availability – Data centers are exceptionally reliable. The connection is on 99.99 percent of the time, only going down for maintenance, and you will have access to your applications and data at all times and from practically anywhere.
  5. Improved mobility and collaboration – Cloud storage is available to those who need it no matter where they are located. With today’s internet connections via tablets and smartphones, you will be able to access your data and your applications no matter what you are doing. You can also share your information and conduct collaborations via shared storage capabilities offered by data center providers

 

Once you have decided that moving your IT infrastructure to a data center is the right decision for your business, you will need to find the right provider. You are placing all of your important data in the hands of this provider, so you must make sure that you choose the right one. Technology is constantly changing and improving, and you need to be able to trust that the data center you choose will keep up with the evolution of security needs. Find out whether there are security protocols in place, including:

  • Physical security of the data center
  • Environmental controls
  • Back-up measures for power and internet
  • Back-up measures for your data
  • Technical support when you need it

 

Frequent system audits are also necessary in order to ensure that all servers meet or exceed industry standards for data security. When you are searching for a data center, ask potential candidates about their compliance to SSAE-16/18 SOC 1 and SOC 2. This set of standards measures the amount of control that a service organization maintains over your sensitive data and financial information. An audit will report any flaws in data flow.

You should also inquire about compliance to the Health Insurance Portability and Accountability Act (HIPAA). This regulation ensures the security and privacy of private health information that is stored on cloud services. A HITRUST CSF audit will demonstrate holes in the security of such specific and sensitive data.

If your data center choice is compliant with both of these standards, you can rest assured that your sensitive data will be monitored and its integrity will be maintained.

TurnKey Internet owns and operates its own private, SSAE 18 SOC 1 & SOC 2 certified, HIPAA compliant with HITRUST CSF certification, data center located in Albany, NY. Owning our data center, we have been able to design, build and maintain every aspect of its construction to provide an ideal hosted server environment. This allows us to provide our clients fast, secure and reliable performance at all times. We’ve also been able to leverage the state-of-the-art in green technologies, making our data center among the most energy-efficient world-wide. For more information about TurnKey Internet’s Green Data Center, visit: https://www.turnkeyinternet.net/datacenters/new-york/albany/

 

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Written by David Maurer on August 21st, 2018

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Why Companies Are Choosing Data Center Colocation   1 comment

Posted at Aug 7, 2018 @ 9:56am colocation

Colocation

For many companies, offloading the care and responsibility of their computers, servers, and IT infrastructure onto trained IT professionals at a data center carries multiple advantages. This type of service, known as Colocation, has steadily expanded year after year, with leading industry experts expecting the global colocation market to exceed $33 billion by the end of this year. An in-depth examination shows that five major considerations lie behind the decision by CIOs and other corporate officials to rely on data center and colocation providers.

 

1) Connectivity

Servers, especially for web hosting, are only as good as the internet connectivity that allows them to cram immense flows of data up and down the line, and colocation providers typically subscribe to multiple high-level broadband providers to establish superior bandwidth redundancy and to encourage competition that results in cost savings for both the colocation provider and server owners. Quite apart from the sheer efficiency of sharing top-tier bandwidth access across innumerable servers, the climate-controlled environment keeps servers within a consistent temperature range to ensure that sensitive network equipment and server components don’t fail from extended exposure to excessive heat.

 

2) Stability

The impact on productivity from moving corporate offices, encountering a natural disaster or suffering through an extended interruption of electrical power can be disastrous. Even the most efficient company may experience a series of unfortunate events that repeatedly delay its return to full operational status. In the meantime, customers may be yelling about misplaced orders and bungled services, and employees may be left without real work as core business processes fail to function as expected. More than a few CIOs and other upper-management staffers prefer instead to shield the company’s critical IT infrastructure from such potential chaos by entrusting them to an efficient data center and colocation provider with multiple power backups and contingency plans for dealing with IT disasters.

 

3) Security

In an age of brazen corporate espionage by overseas agencies, ensuring physical data security can be a challenge. Even in the absence of foreign or domestic interest in valuable intellectual property held by a business, employee honesty and awareness of basic security precautions aren’t always guaranteed. Hard drives and other computer components sometimes have a habit of walking out the door, and allowing direct physical access to servers located inside open offices also increases the risk of malicious hacking attacks by criminals through the agency of malware-laden USB sticks left lying around in company parking lots.

A well-equipped data center will lock down its facilities with multiple security measures, including burglar-resistant, alarmed entry and exit doors; coded access procedures that track all physical access to hosted servers; strategically placed surveillance cameras; biometric scanners to prevent unauthorized access by intruders and even individually locked cages for each client’s servers. Spreading the cost of these high-security measures across hundreds or thousands of servers allows the data center to efficiently offer economies of scale otherwise unavailable to the great majority of small to mid-size businesses.

 

4) Scalability

In a typical office IT environment, if a company quickly needs to increase bandwidth or add physical space to the office to accommodate additional IT equipment, they could wait weeks or even months. However, when companies utilize colocation, the data center can provide huge amounts of additional bandwidth within minutes, as well as provide more physical space to host additional servers or hardware as needed.

 

5) Financial Predictability

Maintaining in-house data and IT facilities typically invites unexpected capital outlays that play havoc with limited quarterly budgets. Many firms prefer the predictability of a fixed monthly outlay that covers the great majority of expenses associated with managing critical IT hardware capability across all corporate functions. Strategic planning and corporate accounting become easier with fewer surprises for the unwary.

Only robust discussion among company principals can determine the ultimate wisdom of outsourcing IT hardware management functions to a dedicated third party. However, the cost savings, significantly improved operational stability and peace of mind offered by the colocation option have proven to be compelling value propositions for an expanding number of commercial enterprises, as well as SMBs and other organizations. For more information regarding colocation as well as the Data Center and Cloud Solutions we provide here at TurnKey Internet, visit our website: https://www.turnkeyinternet.net/colocation/

 

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Written by David Maurer on August 7th, 2018

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How Website Speed Affects Your Business   no comments

Posted at May 15, 2018 @ 9:57am Web hosting

Website Speed Affects Business

If you’ve ever waited for a slow website to load, you know how frustrating it is. It only takes a few seconds – if that – for you to start getting impatient and considering going to another site.

Visitors to your site feel the exact same way. People have grown increasingly accustomed to instant results, and most web users expect web pages to show up on their screen right after clicking or tapping. A slow website can directly, and negatively, impact your sales and ability to draw in new clients.

However, it’s not just sales that take a hit when your website is crawling. Slow load times can result in reduced search engine rankings and depressed conversion rates. Additionally, a slow website is often the sign of a design problem, which may mean that you’re using more bandwidth to do less.

 

The Five Second Rule

According to a recent study, one-third of online shoppers will leave your site if it takes more than five seconds to load. Along with the fact that five seconds is a very short amount of time to work with, the study found that people are getting more impatient; a previous study showed that you had six seconds before people left.

If that weren’t bad enough, a study done by Google that specifically looked at mobile users found that these individuals are even more impatient. More than half of those involved in the study will leave a mobile website if it doesn’t load in three seconds.

What this means is that your website design needs to focus on speed instead of design elements. To ensure that people will go to your website – and stay – your site needs to be fast and streamlined.

 

Load Time Affects Sales

If you’ve got your website loading under five seconds, you may get visitors to stick around, but it won’t necessarily net you a sale. The study that found many people will leave after five seconds also determined that a 2.4 second load time led to the highest conversion rates. This is backed up by data collected by Kissmetrics, which showed that a one second delay in website response time can lead to a seven percent conversion rate drop.

The collected data also showed that people who made purchases from a site but were unhappy with the site’s performance were less likely to buy from the site again. In other words, the bare minimum to get someone to stay may be five seconds, but if you want to make a sale, and keep making sales, your site may need to load even faster.

 

Google Is Impatient Too

Load times don’t just affect whether or not a potential customer stays on your website. They may also play a part in determining if someone ever arrives at your site. This is because Google looks at user experience when calculating search engine rankings.

There are a number of factors that go into user experience, but load time is a significant one. Search engine ranking is very competitive since it determines where your site shows up in search results and if it shows up on the first page. With less than 80 percent of people clicking to the second page of search results, it’s essential that you’re doing everything you can to be on page one.

Google offers a website to check your site’s performance, and according to the search engine, a score of 85 or higher out of 100 means that your site is doing well. Anything below that likely spells trouble when it comes to your search engine rankings.

It’s also important to note that Google has started to give websites that are mobile friendly higher rankings when people do a search from a mobile device. If you have a desktop site that loads quickly but don’t create an equivalent mobile site, you could see a drop in your mobile search rankings.

 

Slow Load Times Could Mean Back End Problems

There are a variety of reasons that your website may be running slowly or simply not loading as quickly as visitors would like. Many common reasons relate to design, such as running too many scripts or filling up the page with large media files.

These problems can be resolved easily by streamlining a website and cutting down on files and scripts that bog the loading process down. Doing this may help to improve the performance of your web server as well. If the media files on your site that are taking up enormous amounts of bandwidth are compressed or if you reduce the number that load on your site, you could see a lot of resources freed up.

 

It May Be Time To Upgrade

However, slow load times, especially if you have optimized your website, may indicate that there’s a larger problem with your server or the network you’re running on. If you are hosting on a Shared Server, it could be that you need more power and system resources. To resolve this, it is recommended that you upgrade to a VPS/Cloud Server or Dedicated Server solution. If your business is utilizing a Colocation solution but still experiencing bandwidth and network issues, it may be time to change your Data Center and/or Cloud provider.

While attractive and innovative website designs may be appealing, if you’re in the business of selling, your focus should be on a website that loads quickly and is easy to navigate. Shaving just a second off of the load time of your site and pages within it could mean a dramatic difference in conversion rates and sales, and it could also improve your search engine rankings.

 

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Written by David Maurer on May 15th, 2018

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What Makes a Green Data Center Green?   no comments

Posted at May 1, 2018 @ 9:00am data center

Green Data Center and Cloud

It shouldn’t come as a surprise when I tell you that we humans haven’t been too kind to Mother Nature lately.  In fact, it seems that every time you open the newspaper or turn on your TV, there is a new fact or statistic telling us all how we are destroying our planet. And it’s not just you and me. It’s the sum of our everyday, first world amenities that may be slowly taking a toll on the rest of the plant. The airline and automobile industries, the pharmaceutical industry and businesses involved with fertilizers are just a few things we take for granted that could possibly be hurting us more than helping.

But while over 7 billion people roam the Earth, many of us, are slowly becoming more conscious on the effect we are having on our planet. Here at TurnKey Internet, we realize the effects data centers can have on the environment as well. Ever since we established our company, we’ve been taking large strides to make our data center as green as possible.

But how can you make a data center green? And what does it take? Well, let us tell you!

We’ll start from the outside.

If you drive up to our data center, you may not notice one of our coolest and biggest features that make us so green.  We have an advanced on-site solar array that provides clean, pollution-free power that covers our entire roof!

solar panel 3

 

As we head inside, you probably wouldn’t notice something else that would be right in front of your face. The lights! You know those little energy saving lights you buy for your home? Well imagine if you could bring them to work with you, replace those awful florescent lights, and save money while using a lot less energy.

TurnkeyOfficeShots-12

 

Next, we head into the data center. If you have been in a data center before, then you might notice something drastically different about ours. Well we call them “pods” or to be more specific, state-of-the-art Smart Aisle Cold Containment Pods. These awesome things use a fraction of the amount of energy typically used in a data center by using in-row precision spot cooling. This spot cooling works with in-rack temperature sensors that regulates the climate and keeps the servers at an optimal temperature.

toppp

 

Finally, another great feature at our data center is that we receive hydroelectric power for New York’s Niagara Falls, thanks to Governor Cuomo’s ReCharge New York program.

img-hydro2-big

That’s right. Those beautiful falls are helping us become one of the most energy-efficient data centers around. Because here at TurnKey we mean business… and we mean green! 

To learn more about TurnKey Internet’s Green Data Center, visit www.turnkeyinternet.net/green

 

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Written by David Maurer on May 1st, 2018

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Finding the Right Data Center for Your Business   1 comment

Posted at Apr 10, 2018 @ 10:52am datacenter

Finding the Right Data Center

Once you have decided that utilizing the Cloud is the right decision for your business, you will need to find the right data center provider. You are placing all of your important data or even your company’s entire IT infrastructure in this data center, so you must make sure that you choose the right one.

The best way to find the right data center is to begin by talking to some of the provider’s current clients. These are the people who have already made the decision to trust the provider, and they will have the best insight into how the data center works and what it can offer. Try some of these questions to discover more about the service that you are considering:

  • Did you find the on-boarding process relatively easy to accomplish?
  • What is the technical support like when you encounter problems?
  • Have you personally experienced any serious security concerns or incidents?
  • How have your security concerns been handled by the provider?

If you are dissatisfied with any of the responses to these questions, you do not have to use that particular provider. Keep looking and asking questions until you find a data center that meets your needs and that makes you feel comfortable.

Technology is constantly changing and improving, and you need to be able to trust that your data center provider will keep up with the evolution of security needs. For any cloud or data center solution, find out whether there are security protocols in place, including:

  • Physical security of the data center
  • Environmental controls
  • Back-up measures for power and internet
  • Back-up measures for your data
  • Technical support when you need it

Frequent system audits are also necessary in order to ensure that all data centers meet or exceed industry standards for data security. When you are searching for a cloud provider, ask potential candidates about their compliance to SSAE-16/SOC1. This set of standards measures the amount of control that a data center maintains over your sensitive data and financial information. An audit will report any flaws in data flow. You should also inquire about compliance to the Health Insurance Portability and Accountability Act (HIPAA). This regulation ensures the security and privacy of private health information that is stored or hosted in a data center.

If your cloud provider’s datacenter is compliant with both of these standards, you can rest assured that your sensitive data will be monitored and its integrity will be maintained.

Choosing to put your business information or IT infrastructure in a data center rather than housing it on-site is an important decision that requires careful vetting of your potential provider. Once you have chosen the right provider, you can trust that they will keep your company operational and important information secure.

TurnKey Internet owns and operates its own private, SSAE-16 Certified, data center located in New York’s Tech Valley region. Owning our data center, we have been able to design, build and maintain every aspect of its construction to provide an ideal hosted server environment. This allows us to provide our clients fast, secure and reliable performance at all times. We’ve also been able to leverage the state-of-the-art in green technologies, making our data center among the most energy-efficient world-wide.

For more information, visit https://www.turnkeyinternet.net/datacenters

 

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Written by David Maurer on April 10th, 2018

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6 Reasons Your Business Should Use Data Center Colocation   no comments

Posted at Feb 20, 2018 @ 10:34am colocation

Data Center Colocation

Businesses need their online and IT operations to run with super speeds, be secure, maintained, monitored, and most of all be redundant. Some businesses decide to use in-office or on-site server rooms, while others utilize colocation solutions from a Data Center.

A server room can be any room, in any building that houses servers. Whereas with colocation, your IT infrastructure is housed in a Data Center; a whole building designed to support and provide a secure, power protected, environmentally controlled space, used for accommodating servers, networking, and computer equipment. When deciding where your business should host/store it’s IT equipment, there are 6 main reasons why you should choose Data Center Colocation over an in-office server room:

 

1. Security

Most Server Rooms do not have a high volume of security. Besides the buildings overall security, there may be a lock on the Server Room door. Data Centers pride themselves in the security features they offer. All entrances and exits are secured with a key coded entry system, as well as alarms. Not just alarms for entry. Alarms for temperature control, air pressure, fire/water control, etc. All Data Centers have network cameras, accessible to their staff and security team in a needed event. The racks the servers are housed in are all locked. Only opened when your team needs to visit or by the Data Center staff, if needed.

 

2. Connectivity

What good is your server if you have a fixed bandwidth rate? Most Server Rooms are capped off by their local Internet Service Provider (ISP) as they are using a residential internet service. Data Centers do not use any type of residential internet service and most times are able to set the bandwidth limits as they are needed by the server.

 

3. Redundancy

If there is a power failure at your business, do you have a backup power plan? Most Server Rooms run from the same power source, as the full office. Making your sites and servers go down if there is ever a power failure. Data Centers have a plan for any type of failure. When it comes to power failures, most Data Centers have battery backups, automatically triggered if the main power supply is not responding. When the system sees the backup batteries are being utilized, another backup power source is engaged, the generator. At this point the battery backups turn off and all power is controlled by the generator until normal power is restored.

 

4. Affordability

With a Server Room, you are accumulating all the costs that go along with it. You may have had to cut advertising short or possibly even lay off good employees as the costs to maintain and house your equipment have risen. At a Data Center all those costs are tied into your colocation package and at a much, much lower cost.

 

5. Environment

Data Centers control the cooling and humidity – to a precise and perfect level to keep your equipment running as long as possible. Storing equipment in non-conditioned environmental space like your server room or office closet will shorten the life of your equipment significantly (meaning it will cost you real money to replace broken equipment sooner). Electronics are sensitive to things like electrical and static shock, which occur due to improper humidity (moisture) and you can even find corrosion on the electronics in some poor environmental conditions. Its crucial if you have valuable equipment to store it in a properly humidified and cooled location like a Data Center.

 

6.  Green

Some modern Data Centers, like TurnKey Internet’s Green Data Center , offer one additional benefit ontop of everything above.  Your IT equipment and servers consume less energy, in terms of cooling and power draw, in a modern green-focused data center – and in TurnKey Internet’s Data Center your equipment consumes energy provided only by the Sun (on-site solar array) and Water (Hydro power) providing zero carbon foot prints for your IT infrastructure versus having it at your office.

 

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Written by David Maurer on February 20th, 2018

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Data Centers: Keeping Your Data Safe in the Cloud   no comments

Posted at Feb 13, 2018 @ 10:09am cloud

data center security

The question of where to store data and sensitive information continues to concern many businesses. If you are like most companies, you worry about the security of your data. You may be thinking that you need to keep the data as close to you as possible, storing it at your own on-site server room where you can “keep an eye on everything.” How could you possible know what is happening with your data at a data center far away from your office space?

The fact of the matter is, however, that your data is much more secure at a data center, than on your in-house servers. A data center is able to offer you many more security features and guarantees for your data than you have in your own space. However, you have to feel comfortable with your data center keeping your data. A quick look at the many benefits of cloud storage may help convince you.

 

Benefits of The Cloud

Choosing to migrate your data and IT infrastructure into a data center or cloud provider is no easy decision. However, the number of benefits that data centers offer to you and your business can make this change well worth it. Consider the many benefits, including:

  1. Data security – Possibly the most important aspect of cloud storage, data security is the main priority of data centers. With some high-profile companies becoming the victims of data breaches in the last couple of years, data centers and cloud providers have upped their investments in access control, identity management, intrusion prevention and virus and malware protection. These improvements have resulted in increased security protocols and more protection for communication between users and servers.
  2. DDoS protection – Distributed Denial of Service (DDoS) attacks are designed to overwhelm servers, flooding them with requests until the security breaks down and actual user needs are ignored. Such an attack can derail a business quickly, losing revenue, customer trust and authority. Data centers are now providing services that monitor and protect against DDoS attacks.
  3. Regulatory compliance – Data centers are required to follow the industry and governmental regulations that oversee their sectors. This includes guarantees and restitutions for your data in the event of a breach.
  4. Reduced in-house data costs – Migrating all of your data and infrastructure into a data center will allow you to reduce the size and cost of your on-site location. For example, you will be able to remove servers, lower your software costs and potentially reduce IT staff without compromising the integrity or security of your data. Most cloud storage is paid on an as-needed basis, so you will only pay for the amount of server and infrastructure capacity that your business needs, and you can change that amount at any time.
  5. Constant availability – Data centers are exceptionally reliable. The connection is on 99.99 percent of the time, only going down for maintenance, and you will have access to your applications and data at all times and from practically anywhere.
  6. Improved mobility and collaboration – The Cloud is available to those who need it no matter where they are located. With today’s internet connections via tablets and smartphones, you will be able to access your data and your applications no matter what you are doing. You can also share your information and conduct collaborations via shared storage capabilities offered by cloud providers.

 

Choosing the Right Data Center

Once you have decided that storing your information in the cloud is the right decision for your business, you will need to find the right data center provider. You are placing all of your important data in the hands of this provider, so you must make sure that you choose the right one.

The best way to find the right data center is to begin by talking to some of the provider’s current clients. These are the people who have already made the decision to trust the provider, and they will have the best insight into how the provider works and what it can offer. Try some of these questions to discover more about the service that you are considering:

  • Did you find the on-boarding process relatively easy to accomplish?
  • Did the service provide education and training about the new technology for your staff?
  • What is the technical support like when you encounter problems with the service?
  • Have you personally experienced any serious security concerns or incidents?
  • How have your security concerns been handled by the provider?

If you are dissatisfied with any of the responses to these questions, you do not have to use that particular provider. Keep looking and asking questions until you find a data center that meets your needs and that makes you feel comfortable.

 

Your Security and Peace of Mind

Technology is constantly changing and improving, and you need to be able to trust that your data center will keep up with the evolution of security needs. For any cloud service, find out whether there are security protocols in place, including:

  • Physical security of the data center
  • Environmental controls
  • Back-up measures for power and internet
  • Back-up measures for your data
  • Technical support when you need it

Frequent system audits are also necessary in order to ensure that all servers meet or exceed industry standards for data security.

When you are searching for a data center, ask potential candidates about their compliance to SSAE 16/SOC1. This set of standards measures the amount of control that a service organization maintains over your sensitive data and financial information. An audit will report any flaws in data flow. You should also inquire about compliance to the Health Insurance Portability and Accountability Act (HIPAA). This regulation ensures the security and privacy of private health information that is stored on cloud services. A HIPAA audit will demonstrate holes in the security of such specific and sensitive data. If your data center choice is compliant with both of these standards, you can rest assured that your sensitive data will be monitored and its integrity will be maintained.

Choosing to put your business information in a data center rather than housing it on-site is an important decision that requires careful vetting of your potential provider. Once you have chosen a service, you can trust that a data center will keep your important information safe and secure.

TurnKey Internet owns and operates its own private data center located in New York’s Tech Valley region. Our SSAE-16 Certified data center was a former U.S. Government building that was purchased by TurnKey in 2010. It is made to U.S. Federal Government standards, with 1-foot thick concrete along the perimeter, plus additional reinforced walls and security enhancements. We have installed advanced security systems, and infrared based surveillance monitoring cameras. Employees all undergo background screening, and clients are not permitted within the facility except with photo ID and escorted by trained security personnel at all times. Owning our data center, we have been able to design, build and maintain every aspect of its construction to provide an ideal hosted server environment. This allows us to provide our clients fast, secure and reliable performance at all times. For more information, visit www.TurnKeyInternet.net

 

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Written by David Maurer on February 13th, 2018

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Data Center Solutions for Disaster Recovery   no comments

Posted at Jan 30, 2018 @ 10:08am disaster recovery

Data Center Solutions

Businesses that have the potential to be affected in some way by natural disasters can avoid the complete standstill to their services by preparing and planning out just what they would do if their facility suffered a catastrophic loss. Hurricanes, earthquakes, tornadoes, snow storms, flooding, and fire are some of the most obvious causes of potentially disastrous losses that could halt the operations of a business. In fact, the property of a business does not even have to have any direct damage for a natural disaster to halt their business. For example, loss of electricity, telephone, or internet connectivity can cause problems with functionality, as those services are paramount. If you understand that any type of disaster could destroy your computing infrastructure – where all of your company records and data are stored, which could quite possibly destroy your business – then you should have a plan in place to alleviate that possibility.

 

Off-Site Backups

At the very least, any business that uses computing to manage their operations should have an off-site back-up of their most important data and records. This is not a very expensive strategy, it is something that can be entirely automated, and it does not even need to be accessed until you actually need to use it. There are automated back-up systems available from most data centers, which back-up your data as frequently as you desire. The incremental changes made in the time-frame chosen are then sent across the internet through an encrypted protocol, and stored in a managed backup system at the data center. Usually, the client is provided with a secure web interface to access those files as needed. These backups can also be used to restore individual data files that may have become deleted or damaged at any time, and downloaded back to the computers in your office.

 

Infrastructure as a Service (IaaS)

The next step up from simply backing-up your data for protection from a disaster would be hosting some, to all, of your regular computing infrastructure in a data center. This type of solution is known as Infrastructure as a Service or IaaS. If you hosted your main office server in a data center and accessed your files over the internet from the PCs in your office, you could survive a disaster from a computing standpoint. All of your important data could then be accessed from a temporary, remote location, or even by having your employees work from home until the office is re-established. Many companies are now hosting their entire computing infrastructure in a data center; everything from virtual PCs to their application servers. These can then be accessed through just about any device that is connected to the internet, such as a PC, Mac, tablet, and smartphones.

 

Email and Phone

Communicating with your customer base during and after any disaster is vital in many cases. When your email and telephone systems are cut off, and you and your customers can no longer communicate, this could be extremely damaging to your business. By hosting your email server at a data center, you have access to your email system through almost any device connected to the internet. Another popular data center service is VOIP-based hosted phone systems. In a VOIP-based system, the PBX system normally nailed to the wall in an office is replaced by a PBX server in a data center. Management and administration of the system is then done though a web interface. All phone communication is channeled through voice over Internet protocol (VOIP). The advantage of this in a disaster is that your phone system is always intact. You can access your administration portal over the Internet and change any settings that may be necessary, such as adding additional extensions for remote users. Staff members can work from remote locations or at home, by accessing the phone system with a softphone on their PC or by having their calls transferred from their extensions to their cell phones.

 

Data centers are great solutions to the issues surrounding disaster recovery. The key reason is that they have multiple redundancies in place to provide 100% up-time guarantees. At TurnKey Internet, we have multiple fiber providers supplying our internet and bandwidth through diverse physical paths into our facility. We have complicated switch gear in place to maintain your connections, in case one or some of the fiber connections coming into the building are disrupted. Additionally, our power supply is backed-up with both a robust battery back-up supply to all servers and equipment, as well as dual on-site diesel generators that can power our facility long-term if necessary. For these reasons and more, anyone considering disaster recovery planning should consider the options available from TurnKey Internet, to insure that their business is not damaged long-term by a catastrophic event that had not been planned for.

To get started, visit https://www.turnkeyinternet.net/myplan for a FREE consultation.

 

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