Hello TurnKey friends! If you have been following our recent updates, you already know that things are getting pretty busy around here. We are expanding our data center and have put out some awesome products such as the TurnKey Desk 2.0 and our web-conferencing platform- Voxwire! Within a year we have been able to put forth newer, better and awesomer  (yes, awesomer) products and have also been able to expand due to our dedication and most importantly, you- the customers!

While keeping you ladies and gents happy is always our number one priority, we’ve decided to up our game with our appreciation to our clients.  We will now be posting a “Featured Client” article once a month. This will allow us to introduce you to our clients, show you what they do and how we have worked with them to help build their business! Without further ado, check out all the nice things our client, Nick, had to say about us!

My name is Nick. I am married to the most amazing woman, who is way more understanding than I ever expected.  We have 5 children from 2 to 18. I run a Web/WordPress Development Studio that specializes in small to medium-sized business site development.  I help companies develop their businesses through professional web presences. I make sure that their social media is properly targeting to the right audiences, develop email marketing plans and customization, create or re-create websites to meet the needs of clients’ users, including mobile and responsive designs

I rely on TurnKey to host my websites 24/7/365. TurnKey is essential to my company’s success. I design and develop for a living. I love what I do and I love that the folks at TurnKey do, too. I have been doing business with TurnKey for the past 3 years. I started out with shared hosting for a fantastic price until I outgrew the it and moved right into a dedicated server. I have never looked back. I have recommended Turnkey to several business associates and have heard nothing but awesome experiences.

My business has grown to what it is today because TurnKey has given me the tools that I need to be successful. The help desk is ready to go whether it’s 3 pm or 3 am and believe me, I have used it at both times. Because their responses are almost instant in most cases, they save me so much time so that I can focus my time where it needs to go- to my clients.

A month ago I had a technical difficulty with my server. The tech support guys had a lead to the problem and were working on it within an hour. I got several follow-ups checking in and even the Sales Manager contacted me to make sure I was satisfied; of course I was! Their green initiative is amazing. They have a zero carbon footprint and stellar customer service.

Nick and his wonderful family!

If you are interested in getting to know W5 Designs LLC or would like to talk to Nick Jubrey, swing over to http://w5webdesigns.com/ and get in touch with them or email them at info@w5webdesigns.com.

w5webdesigns.com – Web Design Solutions

Web design, concentrated on small to medium size business and non profitts

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LATHAM, NEW YORK (August 20, 2013) – Sustainable IT solutions provider TurnKey Internet, Inc. announced today the rerelease of their cloud-hosted virtual desktop, the “TurnKey Desk 2.0.” With all new, easy-to-use features, the TurnKey Desk is now available on any smartphone, tablet, thin client, desktop PC or Mac. The platform is made easier to access, and can be preloaded with many more applications useful for individuals and businesses. Applications such as Microsoft Office and the Adobe Creative Suite or any customizable business applications needed, can be installed to the virtual desktop.

“By incorporating smartphones and tablets, the way a client can use the TurnKey Desk is almost limitless,” CEO, Adam Wills said. “Both start-up entrepreneurs and experienced CEO’s need a way to be able to easily work from their home, office, or while they are traveling. The TurnKey Desk allows this. Our virtual desktop provides security for any sized business to be confident that their information will always be safe and accessible in our SSAE-16 Type 2 certified data center.”

The TurnKey Desk can be used for companies where hundreds of employees are able to share files and documents with each other, be it down the hall, across the country or around the globe. Files can be accessed, shared and stored securely on the cloud to help make sharing documents easier and more efficient. The new platform allows for the option to have multiple images for various departments of an organization. These images contain the software applications specific for each department which can all be preset with permission levels for each user.

“Hosted Virtual Desktop market share is increasing every day. One of the reasons why, is the ability to replace aging office Desktop PC networks with Virtual Desktops accessed from thin clients,” Wills stated. “Thin clients cost far less than PC’s with less moving parts and need for maintenance. Since thin clients are only being used to access the virtual desktops, there are almost no IT related costs for your internal network once it is setup. Additionally, this improves your overall network security from our New York data center and decreases your overall costs.”

About Turnkey Internet

Founded in 1999, TurnKey Internet, Inc. is a full-service green data center and leading provider of sustainable web hosting and IT solutions. From its SSAE 16 Type 2 certified facility in Latham, NY—New York’s Tech Valley Region—TurnKey offers web hosting, communication services, web-based IT systems, software as a service (SaaS), enterprise colocation services, and computing as a service to clients in more than 150 countries. For more information, please call (518) 618-0999 or visit www.turnkeyinternet.net/media.

The expansion of our data center is official like a person with a whistle!

And, of course, We want to keep you all up-to-date and continue to share our photos with you. Why? Because you – ladies and gentleman – should be as excited as we are. Our techs are working hard getting everything up, our sales and marketing teams are rolling out great promotions, and everyday brings all new excitement. That’s right. There’s new promotions, people, pool tables and plants.

*Pool tables and plants you say, Dylan?*

Yes, pool tables and plants.

So what’s been going on here? Well, let us just show you.

First off, we want to welcome back Jared (otherwise known as, “Hey, intern!” or “More coffee, please.”) . You might recognize him. He interned here in the winter and has since graduated college! Jared is back finishing up his internship and we are glad to have him back in the Marketing Room.

Here we have Brian (Operations Manager) and Joe (Lead Technician). They have been hooking up a new pod  in the DC and have been kicking butt. Keep up the work, boys!

And how do they stay sane during all those hours of work? Bumpin’ tunes!

Here is what the new pod looks like from the cloud! Or, well, from a ladder…

Before and after. Wires coming into the DC.

Some clamps and cords!

Our new plant, Leaf Ericson!

TurnKey mini pool table.

Last, but not least. We are giving away TurnKeychain Flashlights! If you want to win one, head to our Facebook page and like, comment or share the photo.

LATHAM, NEW YORK (July 31, 2013) – Sustainable IT solutions provider TurnKey Internet, Inc. announced today the expansion of their Latham, New York data center. Just 15 months after opening their flagship data center, TurnKey Internet will be installing their next phase of additional equipment, floor space and staffing to further develop their high-tech, cloud-based infrastructure. This comes in part from their funding received from New York’s energy development fund – NYSERDA.

“Because of the distinctive design within our green and sustainable data center- located in the heart of New York’s Tech Valley- we have seen exponential growth and non-stop demand for the expansion within our facility and with our cloud-based services,” said CEO, Adam Wills. “We’re excited to announce that we are ahead of schedule with our expansion and that this will allow us to increase our facility’s total capacity by 50 percent.”

Using equipment like their cold-containment pods, which uses the highly energy-efficient SmartAisle™ technology, TurnKey Internet has proved to be a leader in green-IT. In the past year, they teamed up with Energy Star and became one of two Energy Star certified data centers in the state of New York. TurnKey Internet was also approved to be a part of the ReCharge New York program in March 2013. The program, created by New York’s Governor Cuomo, was set in place to help companies receive clean, hydroelectric energy. With the use of their green-technology, their solar-panel roof system, and the hydroelectric power, TurnKey Internet’s data center uses 100% renewable energy.

About Turnkey Internet

Founded in 1999, TurnKey Internet, Inc. is a full-service green data center and leading provider of sustainable web hosting and IT solutions. From its SSAE 16 Type 2 certified facility in Latham, NY—New York’s Tech Valley Region—TurnKey offers web hosting, communication services, web-based IT systems, software as a service (SaaS), enterprise colocation services, and computing as a service to clients in more than 150 countries. For more information, please call (518) 618-0999 or visit www.turnkeyinternet.net/media.

Why move to the cloud? Here is July’s cloud tip.

 The Cloud — Cost Effective in Nature

If you haven’t opted for cloud technology yet, don’t lag behind. Pop into the cloud market and enjoy a cost-effective business environment. The cloud promotes device independence, where the cost of hardware and software automatically is cut. Although, there is an initial expense of deploying to the cloud, it can also focus on a pay-for-what-you-use model. Businesses moving to the cloud are guaranteed to save money, and by choosing TurnKey Internet, we can make it easier for you to get to the cloud!

Sustainable IT solutions provider TurnKey Internet,
Inc. announced today the release of their upgraded platform designed for their web
conferencing product, Voxwire. Voxwire Systems, Inc. was acquired in 2009 by TurnKey
Internet, who began supporting the product alongside their web hosting cloud services.
Voxwire web conferencing can accommodate thousands of attendees per meeting with
integrated audio and video, screen and file sharing, PowerPoint presentations, polling and
other collaborative features.

Voxwire’s platform has been enhanced to meet today’s more mobile market. It is now
compatible on all popular mobile systems including the iPhone, iPad, Android and
BlackBerry and is being offered for a 14-day, no credit card required, free trial. Upon signing
up, a free app can be installed on any of these devices, or can be used on a tablet, laptop
or desktop. Multiple moderators can be assigned for small or large group presentations and
can be broadcasted to unlimited users across the globe.

With the improved Voxwire platform, TurnKey aims to offer easier-to-use services to
connect customers and colleagues across the globe from its green data center in Albany,
New York. “Voxwire expands our reach to a wide range of industries that are integrating
web conferencing into their daily operations,” said CEO, Adam Wills. “Schools, businesses,
or any entity looking to grow their distance learning or conference capabilities will find
Voxwire is a perfect solution.”

OK, this joke is a stretch, but here it goes anyways….

Paul Mathis is probably happy his name is not Paul Mathe. Why? Because it seems like he’s got it out for the word “the.” While it is the number one used word in the English language, Mr. Mathis is looking to get rid of it… or at least for when we have to type it.

Mathis is an Australian restaurant owner who is hoping to change the way we use the word “the,” by creating a symbol like the “and” ampersand symbol (&).

“The word ‘and’ is only the fifth-most used word in English and it has its own symbol — the ampersand,” Mathis said. “Isn’t it time we accorded the same respect to ‘the’?”

I mean, the man’s got a point, right? Mathis created a little diddly that looks like this:

Simple, sleek, and hey! It even saves you two characters for when you tweet.

“The main functionality of this is in the texting space,” Mathis goes on. “Maybe in 500 years’ time people will be amazed that there was a time when we didn’t use (the symbol)”.

While I think it’s a great idea, Mathis is having a tough time convincing Apple.  After a request for them to change their keyboards, Apple responded saying, “Apps should be engaging and exciting, enabling users to do something they couldn’t do before; or to do something in a way they couldn’t do before or better than they could do it before.”

In 34 words, Apple crushed a man’s dreams and did it all without using the word, “the,” once.

Take that, Paul Mathe, I mean Mathis.

At approximately 12:53PM on June 18, 2013, a cardinal was captured on security film trying to break into TurnKey Internet’s highly secure, green data center in New York’s Tech Valley Region.

Neighbors called in after tweets (audible, non-Twitter) were heard at the Latham data center. Luckily, TurnKey Internet’s facility contains a state-of-the-art security system that safeguards their SSAE-16 Type 2 certified building.

“The bird just swooped in, tried to knock over all the security cameras so he could sneak inside! Then realized how secure the buildin’ was,” local resident Emily Wegener said of the incident. “He flew away and disappeared in some bush-tower-tree-thing and I never done seen that creature again!”

The bird stands about three inches in height, is red in color and has a white belly. The culprit was last seen fleeing the scene to a nearby maple tree. If you have seen this bird, have any additional information, or have any suggestions for when birds attack, please contact your local authorities or email birdpatrol@turnkeyinternet.net.

Why move to the cloud? Here is May’s cloud tip.

Businesses are more agile in the cloud…

Agility in business operations is made possible through the use of effective and efficient tools. These tools ultimately help make a business or work environment strong. Cloud technology is built on certain business strategies. For example, understanding service-level agreements (SLA’s) and developing various strategies to better understand the business as a whole. The steps of these strategies can then be analyzed—as well as improvised—in order to keep the business running smoothly, and this is all made easier with cloud technology.

As you know, we’re big on making sure that you’re all happy as clams with the service you’re receiving from us. How happy is a clam, you ask? I don’t know. I don’t even know where that expression came from, and that’s not important right now.

Anyway, I feel it is important to give you blog readers a heads up on a crazy, world-wide WordPress attack that might be affecting your service, just in case you haven’t stopped by the TurnKey Helpdesk recently. I just had a chat with our Operations Manager, Brian, and since he basically sleeps in our cold containment pods, what you’re about to read is fresh from the kitchen. Watch your hands—the plate is hot…

There is currently a world-wide attack affecting all WordPress sites at all hosts. This is an attack of unprecedented nature, from a botnet operating on 90,000+ IP addresses.

Due to the nature of the attack, memory consumption on targeted servers has increased. In some cases, this has resulted in degradation of performance and unresponsive servers. This is due to a high volume of ‘http’ requests, which can cause some servers to start swapping memory to disk, and possibly run out of memory. We’ve put measures in place at the firewall and at server level to off-load a lot of the attack, however, there isn’t much more we can do at this time. We have disabled all access to wp-login.php to ensure none of our customers are at risk. For those customers needing to log into their WordPress sites, please open a ticket with our support team, and we can provide access to your sites.

We are working closely with our security and channel partners to further address the issue as it becomes possible.

Again, we feel it’s important to stress that this is not a TurnKey-specific issue. Brian and I took a peek around, and it seems like everyone, everywhere is fighting the same, annoying battle.

We’re super grateful for your understanding and patience while the attack runs its course. If you would like further assistance, or have any additional questions, feel free to contact us by phone or email, Live Chat, Facebook or Twitter—however you would like. Owl? Sea plane? Regardless, we’ll be listening. Sit tight, and we will iron this out as soon as possible.