In 2009, Google went from having around 20,000 employees, to having millions of people all over the world working for them. Well… sort of.

You might already be familiar with what is pictured below. If not, let me explain to you a little bit about something that I was recently informed about –this magical thing called “reCAPTCHA”.

 In the year 2000, I was worried about passing the 4th grade. I was anticipating that all the computers in the world were going to explode due to Y2K. I was hoping that I could fend for my family and not die of Dysentery on The Oregon Trail. Needless to say, life was rough.

But Yahoo!—and hundreds of other web companies, for that matter—were dealing with a much larger epidemic than Dysentery—spam. No, not that gross, canned mystery meat, and definitely not George Michael’s Wham! This kind of spam is something (debatably) worse than both… combined!

We’ve all encountered spam in our email inboxes, but now, thanks to Luis von Ahn, we also have all run into what is stopping most of it.

Luis von Ahn grew up in Guatemala and worked in his family’s candy shop as a kid. Later on in his life, along with his college advisor, he was hired by Yahoo! to create a program that could tell the difference between a human and a form bot. They came up with “CAPTCHA”, which—and I’m serious here—stands for “Completely Automated Public Turing test to tell Computers and Humans Apart.”

While the name isn’t exactly the work of genius, these brilliant guys created a challenge-response test that could be predominantly passed by humans to block those evil form bots and eliminate as much spam as possible. These computer-generated, squiggly words are made so humans can read and submit them, but that computers cannot.

After becoming extraordinarily successful off this creation, Mr. von Ahn still found a weakness in his own program. The flaw? The 10 annoying seconds wasted while someone types in a CAPTCHA every time they come across one. After turning down a personal offer from Bill Gates to work for Microsoft and winning the MacArthur Fellowship Award in 2006, von Ahn re-created CAPTCHA and titled it…erm… reCAPTCHA! Luis von Ahn believed this new idea would be good for humanity, and as far as some other types of crowdsourcing go, I agree.

In 2009, Google bought reCAPTCHA and released it upon the masses. Now, what reCAPTCHA does is take the words we type in and use them to digitize old books and newspapers. These books and newspapers are scanned and turned into text-images by using “Optical Character Recognition” (OCR). The problem remains that computers still cannot read text as well as humans. A simple word like “of” could be interpreted as “at,” since old books and newspapers may have words that are damaged or hard to scan.

Here is where the superpower of humans comes in! We can read the word “of” and correctly submit “of,” instead of “at”, along with a computer-generated CAPTCHA word. So a reCAPTCHA image is combined with a CAPTCHA word, and placed at the login of something like an email. If we get the CAPTCHA word correct, we are in-there-like-swimwear. Even if we get the reCAPTCHA wrong and cannot decipher it ourselves, but get the CAPTCHA, we are still allowed access. The reCAPTCHA word will be tested by many other humans to increase the likelihood of it being deciphered correctly.

Using the aforementioned example of the word “of” being read as “at”, if people keep typing “of”, the word “of” will digitally replace the word that the OCR program recommended. After some time, millions of people are deciphering these scanned reCAPTCHA words and creating digitized versions of old New York Times newspapers and classic books for Google!

In months, with the power of reCAPTCHA and humans’ ability to read damaged words, 20 years’ worth of material is digitized and transcribed thanks to… well… you…me… Alan Rosenberg… maybe Luis von Ahn and Bill Gates… your mom? Everyone! In time, thanks to Luis von Ahn and his team, we will all be a part of digitizing millions of old texts to be distributed online. Now, where are our paychecks, Google?

Big news, everyone! Starting Monday, February 25th, 2013–also known as next Monday–we will be holding a contest on our social sites!

After the panic that both Hurricane Sandy and Winter Storm Nemo brought about, it has become clear to us that far too many people are uninformed about the importance of being prepared. Back up your data, guys! Prepare for disaster! It’s so, so imperative in running a business successfully, and ensuring its continuity. You wouldn’t drive a car without insurance, would you? Maybe you would, how would I know? But if you do, cut it out.

With that being said, we decided to take action. Introducing: The Disaster Recovery Trivia Challenge!

HOW TO PLAY:

–   Every Monday morning, stop by our Facebook and/or Twitter page(s). There, among the piles of awesomeness, you’ll find a fact about disaster recovery, or businesses’ lack thereof.

–   Read the fact, and decide if you think it’s “True” or “False”.

–   Once you’ve made up your mind, tell us what you think! You can submit your guess on Facebook in the comment section of the fact post, or tweet it to us on Twitter. Luckily, both “True” AND “False” are 140 characters or less—for all you little blue birdies out there. Phew!

Casting your guess (when and IF—that’s a big “if”, see?—you “like” us on Facebook or “follow” us on Twitter…or both, if you just really like hanging out with us) automatically earns you an entry to win— DRUM-ROLL, PLEASE…

Oooooohhh…

Aaaaaaahhh…

 *

Wooooowww…

—A free shirt! As a proud owner of one of these babies and a lover of all items acquired through winning giveaways, I can confidently tell you that you shouldn’t sit this one out.

At the end of every week, also known as Friday, we will not only be revealing the answer, but choosing a winner at random. Did you see I said “every week”? That means that with every new fact that we present, comes another opportunity for you to win. So, if you play and aren’t selected, bet your bottom dollar that the sun will come out next week.

We have 10 disaster recovery facts to talk to you about, so that means there are 10 chances to win. That also means that there will be 10 winners of TurnKey finery when all is said and done. However, we want to have a grand-prize winner, because, well… why not? At the end of this 10-week period, when we’re done making it rain T-shirts on you all, we will draw one grand-prize winner from the pool of weekly winners. That one, final, lucky winner will receive $100! Don’t spend it all in one place! Unless you’re spending it at TurnKey Internet, that is.

So what do you think? Will you play along? At the very least, check in on Fridays for some valuable information that just might end up saving you.

* Recognize this image, anyone? This T-shirt is the answer to this week’s  “Guess that photo” puzzle! For those of you who haven’t heard yet, “Guess that Photo” is another game we play on our social sites! Tune in every week for a new picture, and see if you can guess what it is.

Overheard at TurnKey Internet, straight from the CEO: “Attaining the SSAE 16 Type 2 certification was a significant goal and milestone for us. We pride ourselves on our unparalleled reliability, quality of service, and—most importantly—customer satisfaction. This certification not only proves that we are excelling in those areas, but also assures our new and existing clients that they are receiving the best possible service.”

You heard right, ladies and gentlemen! We are proud to add SSAE 16 Type 2 to the list of certifications that our green data center in Upstate NY has attained. “What’s that,” you ask? SSAE (or The Statements on Standards for Attestation Engagements) No. 16 (SSAE 16) Type 2 certification is an internationally recognized compliance certification, that was created by the Auditing Standards Board of the American Institute of Certified Public Accountants in April of last year (2012). It replaced the Statement on Auditing Standards No. 70 (SAS 70) to better supplement international auditing standard ISAE 3402.

After a thorough examination, conducted by SOC audit specialists The Moore Group CPA, LLC., our facility was deemed compliant with the regulations required to attain SSAE 16 Type 2 certification. This audit investigates several core areas: security, availability, processing integrity, confidentiality, and privacy. It verifies that TurnKey Internet is of the utmost security, integrity, and reliability. It confirms that we have procedures and safety precautions of the utmost efficiency in place to ensure the security of our facility and our clients’ data within.

Needless to say, we’re pretty excited. We couldn’t wait to share the good news! You can read the full press release here >

“Let’s Make a Deal!” was a terrific run, wouldn’t you agree? We had a ton of fun deal-making and prize-awarding, through the original promotion and then again with its revival. However, like all good things, “Let’s Make a Deal!” must, too, come to an end. If you find yourself in tears, we understand. Take a moment. We’ll wait…

We would like to extend a final, congratulatory shout-out to our winners of “The Deal of a Lifetime” (Jesse C., Steven S., Danny F., Hendra S., and Adam B.), and an enormous “Thank you!” to everyone who entered. This will not be the last TurnKey Internet giveaway of its kind—mark my words!

With that being said, we have something brand new to share with you! Come on; would you really expect anything less from us? At this point, we hope you know as well as we do that we would be bored to tears without some kind of event going on.

Without further ado, we would like to introduce… The Truckload Sale!

An 18-wheeler just arrived at the TurnKey Internet data center, bursting at the seams with a medley of 8 GB, 16 GB, and 32 GB Intel E3 dedicated servers. To celebrate the arrival of this glorious mountain of technology, we are packing in the savings and marking every single one of them 40% off! All you have to do is enter the coupon E3TRUCK at check-out. That’s it! We’re all about making things easier.

E3’s are what’s hot right now, and they are being snatched up left and right. Don’t miss your chance to get in on this discount, because—trust us!—it won’t last long! Check out the Truckload Sale > 

Also… Yes, there is an “also”. Have you noticed there’s almost always an “also”? The E3 sale isn’t the only new thing starting up at TurnKey Internet this week. Since the truck arrived carrying only servers, we realized that we needed to show our other products and services some love as well. Naturally, we decided to offer savings on… well, everything. We just feel like a new year is started best when there’s a deal involved, you know? Especially when it’s a TurnKey deal, because those are our very favorite kinds of deals. So, see for yourself! Whether you’re looking for a reseller package or a virtual private server or anything in between, with this sale (and the coupon code TK2013), we know you’ll be able to kick off 2013 correctly.

So, are you as excited as we are? We hope so! But save some room for more, and keep an eye on our Facebook and Twitter pages. We may or may not have another contest all cooked up and coming your way in the VERY near future.

Pssttt… I’ll have it be known that by “may or may not” I mean “definitely do without question”, but that’s between you and me…

For the past two decades, social media has enabled people to keep in touch with loved ones, to reconnect with old classmates and friends, and to research floppy trunk syndrome (if you consider Wikipedia social media,which has been a hot debate with a fellow TurnKey team member… but I won’t mentions names), all from within the comfort of your home. It has also allowed us to write about our lives and share it with people all around the world, to find true love (or fake love, if you happen to play football at Notre Dame), and to fill our spare time with videos of cats, funny babies, and Gangnam Style-esque dances!

Lately, however, social media has been gradually encouraging us to condense the way we document our day-to-day lives. Social sites like Twitter allow short interactions and fleeting insights into the way people spend their time. Whether it is people you know or people you don’t, what people want to share of their daily existence has been captured in 140 characters or less.

A new form of this condensing idea recently sparked interest across the web and landed under the wings of Twitter. Its name is, simply, “Vine”. Now, let me take a second (or six) to tell you a little bit about Vine.

Vine is a free app that allows users to record video clips and edit them into a 6-second, repeating video (think your own easy, personal GIF’s, in a way!). Since Twitter recently acquired this company, you can easily upload and tweet your video to your followers. You can also share it with your friends on Facebook, if you please.

Vine says that this app makes “capturing life in motion fun and easy” and that it’s a “shortened form of something larger.” Now, I think this app is pretty cool, but I am not yet a consistent user. It took me a little while to get interested in Twitter, because I didn’t understand the whole constant-status-update deal. 1) Who has the time to do that all day? And 2) Whoever cares enough about what I am doing at all times—besides my mother—is crazy! I’ll admit, it wasn’t until a friend of mine forced me to sign up for a Facebook account about 6 years ago, that I ever really had interest in getting one.

To me, there are clear pros and cons to Vine and other apps like it. To start, Vine is very simple to use. That, right there, is probably the most important part. Second, it is a great tool to give people a quick insight into where you are, whom you’re with, and what you’re doing. It truly is a “shortened form of something larger.”

The Brooklyn Nets hopped on the Vine train right away, posting a video of a few of their players warming up. A picture is worth a thousand words, but a video of Kris Humphries actually finishing a dunk is worth, well, 2 points. Actually, I’ll give him an and-one following his divorce with Kim Kardashian.

You can also be artsy or funny with Vine! In a way, it feels like a stop-motion video. I stumbled upon a Vine video of two men having a staring competition, and since it is a 6-second, ever-repeating video, I waited hours for a winner and ended up falling asleep before the battle was won.

Here is where I am critical: We have seen books “go digital”, and photography “go Instagram”. Now something as a beloved as home videos are “going Vine”—I was happy with stagnation at YouTube for a while. Like I said, the “shortened form of something larger” is great, but with Vine, we will never get to see the full picture, or in this case, video.

Another problem I see with Vine stems from that which we refer to as “selfies.” We all know what those are. It started with teenage girls on MySpace, and has become popular on Instagram. Some people love themselves so much that they feel the need to post 20 photos a day of them sitting in a car, then at a desk, then eating a salad, then with their cat, then in their new outfit, then in a mirror, then close up, then at a low angle, then at a high angle, then at a side angle, and then … well, you get the point. I feel like Vine will be another outlet for this, but on repeat! I do know it is my choice whom I follow, and I will definitely take that into consideration if Vine takes hold.

This is where I shall leave you! My question is: Will Vine really catch on? Is it the new Instagram in video form, or is it something that will come and go? As with any technology, it’s there for everyone to use, and the way in which we do so is what defines its future. I am just glad that Vine was not around when I was a child … It would have made it a whole lot easier for my parents to share embarrassing videos of me with my girlfriends.

Hey, everyone!

January has been a big month for us, as we’re sure those of you who frequent the TurnKey Blog have noticed. We welcomed two new team members, Alan and Dylan, and have been working super hard to put together some exciting plans for the TurnKey community this year (psst… stay tuned!). We hope that 2013 is off to a great start for each and every one of you, as well.

As some of you may know already, I run the social media here at TurnKey. In my Twitter and Facebook adventures, I couldn’t help but notice that January was also a fairly eventful month on the social scene. There was a big response to the article I wrote regarding Instagram’s Service Agreement amendment a little while back, so I wanted to dig up some similar news to chat about this time around. I was trying to figure out which topic I wanted to cover, but then I realized: why pick just one when there are so many good ones to choose from? Here is a round-up of my personal favorites from the social side of the tech world this month:

3. GOOD

I spy…a new social network? Thank goodness, because we obviously didn’t have enough already. No, but on a serious note, GOOD has a lot of potential.

From what I can tell, GOOD is an online community with users (businesses, organizations, independent groups, and just people riding solo) who possess progressive initiatives and are working to do some good in the world. With a GOOD account, you have access to three components that make up the network. The first is a site-run news-feed of sorts, where relevant stories, articles, websites, etc. are published in several categories. Similarly, the second component is a community-run news-feed  where GOOD initiatives can be searched for, shared, and discussed. The last GOOD puzzle piece, and—in my opinion—the most interesting, allows community members to post a goal. The other users can then contribute their ideas about how to reach the goal, and to vote for the ones they support the most. The winning goal is then awarded some kind of aid to see the initiative through to completion.

Good.is is an interesting concept in general, and there are a multitude of reasons why I think we should all join, or at least keep an eye on it. At the top of that list, however—especially as a member of the TurnKey Internet team—is the fact that I believe any initiative to make the world a better place should be of the utmost importance to us all. As the TurnKey Internet team member responsible for Social Media, what could be more fun to watch and help advance than a social network devoted to making the world a better place? Not much else, is what.

Check it out, guys: www.good.is

2. Wikivoyage

I’m honestly surprised someone didn’t think of this sooner. Although, when you think about it, someone, somewhere most likely did, and just didn’t have a Wikipedia-sized foundation to build off of. Regardless, how cool and useful does Wikivoyage sound?!

First things first. If you are unfamiliar with Wikipedia, I am so sorry to hear that. But to fill you in: Wikipedia is a free, online encyclopedia, collaboratively written by its community. You can read more about it on the Wikipedia page about Wikipedia. BOOM. INCEPTION. Anyway, Wikivoyage is a brand new online travel guide brought to us by the same people who brought us Wikipedia (which is The Wikimedia Foundation, by the way). What’s really awesome is that it’s for the readers, by the readers, just like Wikipedia! It just left beta, so all of you lucky ducks with vacations in your near future should definitely break it in for the rest of us.

1. Facebook Graph Search

I’m not sure about you, but when this story started peppering our newsfeeds and the news/blog sites I frequent, my immediate reaction was, “well, it’s about time…” Facebook rumors are always flying around, and chatter of this-or-that project that its developers are fine-tuning is ever-abundant. A while back, however, I caught wind of a Facebook search engine, and actually put some stock into it. Sure enough, this month, Facebook rolled out a “Graph” announcement.

Check out Facebook’s “About” page for a complete run-down on the Graph feature. I found the “Building Graph Search” video to be particularly informative, if you find yourself a little short on time or interest. Regardless, I have high expectations for Graph, and think that Google, Bing!, and other leaders in the search engine world could potentially find themselves getting a run for their money. This could also end up becoming another Little Engine that Could Have (like Google+, in my opinion) but only time will tell. What do you predict is next for Facebook? Mark my words, I think it will be Facebook Maps.

So what do you think? Did I overlook something bigger or were these at the top of the list for you, too? Was any of this news to you? As always, I’d love to hear your thoughts…

Howdy Do, TurnKey Lovers?

It’s your favorite technician, back with another delightful treat. Haha, okay, maybe I should tone down the favoritism. I could be your favorite technician, or it could be any of our other wonderful techs. For the sake of this article, let’s just assume that I’m your number 1 guy.

Another year has come and gone, and what a year it was. That’s what I want to speak to you about today. If you don’t mind, let’s do a bit of reflection for a moment. Let’s take a step into the TurnKey time machine to look at this past year. (No, you can’t buy mine. Get your own.)

2012 has been one hell of a year, and I will give you the TurnKey Top Plays. Think of it like SportsCenter’s Top Plays, but with TurnKey. All of you sport fans should appreciate the top plays. I mean, why else do you watch SportsCenter at 3 in the morning? Okay, okay, I digress. Jeremy, stay on topic. Ah, yes, our Top Plays of the past year…

Let’s begin the countdown at number 5:

5. Welcomed new staff into the TurnKey family

Yes, this makes the Top Plays. We’ve added a few new members to our TurnKey family. I’m sure you’re already familiar with one, Emily Wegener. She’s the lovely lady who edits all of these posts; making us writers/technicians look better at this blogging thing than we are. Another new member of our TurnKey family—even though he doesn’t always stay because of something called “college”—Is Jared Rutnik. Jared helps Emily keep our TurnKey name out there in this delightful world of the Internet. Last but not least, we welcomed another technician, Chris Day.

4. Launched new products across our product lines

While we did launch several new products this year, I would say one of the most fun—yet frustrating—products has to be CloudFlare and Attracta. These services are now included with every sign up for one of our reseller or SEO accounts. It helps our customers not only attain higher page rankings, but it also gives redundancy with CloudFlare, should you need it.

3. Complete overhaul of our Reseller system

Okay, you might be saying, “Why is this in the top 3?” Well, have you ever used ZamFoo? It can be a pain, if you’ve never had the pleasure. While yes, it did provide additional functionality to our resellers, it became very clear that an in-house or custom-built reseller platform would be the way to go. Our new reseller system is a lot easier for end users to navigate, and also provides additional functionality that isn’t included in ZamFoo. For example, changing a site’s IP via ZamFoo can be a confusing process for a reseller. He or she would have to upgrade the account, assign the IP, and then downgrade the account. Our new reseller platform streamlines that process so you can just use the IP manager to change IP’s.

2. Survived Hurricane Sandy

Now, you may be wondering why this made the list, as our data center is in Upstate New York and not down by the coast. Well, many local businesses in our area had severe wind and rain impact. There was flooding all around, and some of our clients were deeply affected by the storm. Providing top-notch support across the board in billing, customer service, and technical support helped to keep some customers’ minds at ease about their hosting. While this might seem trivial, it made a tremendous difference to many of our clients. We were contacted numerous times, to confirm that our data center would survive the storm. Special accommodations were made for users who needed assistance with their billing or support during this difficult time. I’m proud to say that the TurnKey family pulled together and that we all did our best to help by any means we could, even if it was just letting customers pay their bill later so that they could focus on other things.

1. Moved into our new datacenter.

This is easily number one for me. Moving into a new data center while building it can make things a bit hectic. Users’ servers go off-line to be moved, and servers get transported from the old data center to the new one. If you had been here to witness the sheer amount of work that went into the project, you would have been amazed. Well, I know I was. The way the staff pulled together to migrate servers while dealing with the support issues being raised was nothing short of phenomenal. Sure, there were bumps along the way, but we all pitched in, as a team should, and got the job done. It made me proud to be a member of this TurnKey family.

Well there you go, TurnKey lovers. While it may not be a Top 10 list like SportsCenter, it doesn’t diminish the importance of each point.

Until next time…

At TurnKey Internet, there is only one thing we like to do more than make new friends, and that one thing is tell everyone about it. That being said, we are so excited to announce that docSTAR, a document management software company and subsidiary of Astria Solutions Group, LLC., is moving into our Latham, NY data center!

docSTAR is located in Schenectady, NY, so we’re basically neighbors. This is one of the most noteworthy aspects of docSTAR’s move into the TurnKey  cloud. There has been quite a stir around here in regards to teaming-up with a fellow Capital Region small business, and we welcome them wholeheartedly to our facility. We like to think of it as a little ray of sunshine on the heels of Hurricane Sandy!

Greg Laird, docSTAR’s VP of Product Development commented, “The cloud powers our software and our business. Our growth required a bigger, faster, stronger cloud in order to continue to provide the highest level of service. The TurnKey data center exceeds all of our requirements, so our customers can continue to grow.”

We’re more than happy to help! To read the full press release, you can check it out here.

While Hurricane Sandy has been downgraded to a severe storm that still is impacting parts of the Northeast U.S. with wind, rain, and flooding, the initial, direct storm impact on our regional datacenter in New York has passed without any impact to service or performance.

Our facility remained running–fully on utility power–at all times, with no disruptions to service. All fiber optic network connections, including our dark fiber build, remain at 100% operational status, and all backup network and power systems also remain at 100% operational status. All Internet carrier connection points report full operational status, with no outages reported in the last 24 hours. At this time we have completed our Emergency Preparedness Stage II Plan, which has been in effect since Sunday – returning to normal operational status as of 12:01 PM EST today, October 30th, 2012.

We are happy to report that all employees and their families are safe and sound, and have either reported for duty or checked in to confirm their status. Many clients who have contacted us from within the impacted regions also report they are safe – which we are very grateful to hear.

Some severe flooding in parts of New York continue at this time. For instance, you may see on the news that the stock exchange has been closed for a 2nd day. Major power outages and other effects of Hurricane Sandy are impacting millions of people,but our New York datacenter facility remains over 2,000 feet above sea level and far removed from the impacted flood zone. We do not anticipate any issues related to the flooding in these regions of New York, but will continue to monitor the situation.

Thank you all for the well wishes that were sent to TurnKey Internet and our staff in the last 24 hours. Our thoughts and best wishes are with those who remain in the regions experiencing the after effects of Hurricane Sandy, and we hope for a speedy recovery for all who have been impacted.

We have enabled a new feature for clients using our hosting packages (reseller hosting, SEO hosting, standard web hosting, e-commerce hosting, and website builder hosting), which will allow you to unblock your IP if you should be temporarily blocked or banned by our hosting server firewalls.

TurnKey utilizes highly secure servers, software, and firewall monitoring systems, which block remote access to IPs that appear to be repeatedly doing things they shouldn’t (like trying to login using the wrong password hundreds of times in a few minute period).  Unfortunately, from time to time, this can impact you, or the web sites you host for friends or clients, when someone has a misconfigured password somewhere.  In cases like this, it’s easier for you to be able to remove the block on your IP (and to see why it was blocked) and to do it instantly via the new web-based interface we have provided for you.

To access this system, go to https://secure.turnkeyinternet.net, click the link on the right-hand tool bar that says UNBLOCK IPS FROM FIREWALL, and you will have full and instant access.

Clients with VPS, cloud, dedicated, or colocated servers who think a firewall has blocked them, will need to open a support ticket for additional help – this feature is only for those on our hosting platforms as noted above.

If you have any questions, or continue to have issues, feel free to open a support ticket.